Reviews (562)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its effectiveness in email collection and subscriber list building, which enhances sales and conversions. It offers customizable pop-ups and email campaigns, and integrates seamlessly with Shopify, making it easy to set up. The free version is especially beneficial for new or small-scale merchants. Merchants also commend the responsive and helpful customer support, and the ability to sync with major email services, making it a cost-effective and versatile tool for email marketing. Many report significant growth in their email lists soon after using the app.

July 25, 2018

I love it!! Everything works fine. Email pop-up looks very proffesional, i love on how it is made free for us starters.

Only Woodz
United States
About 1 month using the app
May 10, 2019

I like this app so far, but I have only been using it a couple of days. So I will review it again later

Shopbmarie
United States
About 1 month using the app
February 14, 2018

Works great and nice and clean looking popup! Love that you can customize it.

Anna Bea Designs
Canada
About 1 month using the app
June 2, 2019

I did a quick newsletter pop up with MailMunch. It is super easy, don't need to know anything. Am building my list there, could also link it with e.g. MailChimp. It's free, but I think I'll upgrade to have a cooler design.

Marschmellow
Germany
About 1 month using the app
Mailmunch replied July 18, 2019

Thanks so much for your nice review. Please let us know if there is anything you need.

Please check out our knowledge base for support article on different features offered by MailMunch for Shopify and Mailchimp.

https://help.mailmunch.com/hc/en-us

November 17, 2021

I signed up for pro and then regretted it instantly or so i thought, i wrote them about my concerns and they instantly fixed my issues and i was so excited.. The customer service alone is with the monthly fee.. cant wait to see what else i can do with their services.

ZOMBICIDES
United States
About 1 month using the app
Mailmunch replied December 6, 2021

Hi ZOMBICIDES, We appreciate the nice review you've left us. If you require any further assistance, please feel free to reach out to us through your Mailmunch Shopify app account by clicking on the Live Chat option or by emailing us at "support@mailmunch.com"

December 9, 2020

dont ask for a review before i have had the chance to use the product. i dont know why apps do this, being pestered to leave a review within minutes of registering is not going to get you very good ratings.

SyrahKai
Canada
Over 2 years using the app
Mailmunch replied December 10, 2020

Hi SyrahKai, We apologize for any inconvenience you had to face. I have relayed your feedback to our development team and we will definitely look into this. If you face any issues at all or require any assistance, please reach out to us through your Mailmunch account.

January 30, 2017

yes I would recommend it,
Thank you

Top Horse Outlet
Netherlands
Over 1 year using the app
October 13, 2016

Easy to set up. I use the bottom bar permanently, plus other pop ups on pages. Can customise colours, font etc and layout. Integrated easy with Mailchimp.

Utopia Lane
Australia
Over 1 year using the app
June 19, 2017

Really nice so far - I'm liking the fact that I can collect new information using the popup automation on my site! :)

Healthy Paw Foods
Canada
Over 1 year using the app
November 12, 2019

I'm using the free version of the app right now: it is simple but easy to use and works well. The main reason I like it so much is that it correctly integrates with Shopify's customer lists. I tried two other for pop-up email subscriptions before this one, and those apps just didn't work well with Shopify - either the subscribers didn't make it to Shopify at all, or if they did they weren't considered subscribers. MailMunch correctly and quickly updates my Shopify store with the new subscribers, so I'm quite happy with this. I gave four stars because it would be nice to be able to add images to the pop-ups in the free plan, but hey, it's free so can't complain too much! The paid plans allow feature-rich pop-ups including images, so that capability is there.

Verlein
Czechia
About 1 year using the app
Mailmunch replied November 18, 2019

We appreciate the nice review you have left us. If you require any assistance please let us know.