Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its intuitive setup, seamless Shopify integration, and effectiveness in boosting sales and growing email lists. It offers a range of customization options and features like A/B testing, even in the free version. Many praise its cost-effectiveness, quick and helpful customer service, and transparency with no hidden fees or pushy upgrade tactics.

November 17, 2021

I signed up for pro and then regretted it instantly or so i thought, i wrote them about my concerns and they instantly fixed my issues and i was so excited.. The customer service alone is with the monthly fee.. cant wait to see what else i can do with their services.

ZOMBICIDES
United States
About 1 month using the app
Mailmunch replied December 6, 2021

Hi ZOMBICIDES, We appreciate the nice review you've left us. If you require any further assistance, please feel free to reach out to us through your Mailmunch Shopify app account by clicking on the Live Chat option or by emailing us at "support@mailmunch.com"

December 9, 2020

dont ask for a review before i have had the chance to use the product. i dont know why apps do this, being pestered to leave a review within minutes of registering is not going to get you very good ratings.

SyrahKai
Canada
Over 2 years using the app
Mailmunch replied December 10, 2020

Hi SyrahKai, We apologize for any inconvenience you had to face. I have relayed your feedback to our development team and we will definitely look into this. If you face any issues at all or require any assistance, please reach out to us through your Mailmunch account.

January 30, 2017

yes I would recommend it,
Thank you

Top Horse Outlet
Netherlands
Over 1 year using the app
October 13, 2016

Easy to set up. I use the bottom bar permanently, plus other pop ups on pages. Can customise colours, font etc and layout. Integrated easy with Mailchimp.

Utopia Lane
Australia
Over 1 year using the app
June 19, 2017

Really nice so far - I'm liking the fact that I can collect new information using the popup automation on my site! :)

Healthy Paw Foods
Canada
Over 1 year using the app
November 12, 2019

I'm using the free version of the app right now: it is simple but easy to use and works well. The main reason I like it so much is that it correctly integrates with Shopify's customer lists. I tried two other for pop-up email subscriptions before this one, and those apps just didn't work well with Shopify - either the subscribers didn't make it to Shopify at all, or if they did they weren't considered subscribers. MailMunch correctly and quickly updates my Shopify store with the new subscribers, so I'm quite happy with this. I gave four stars because it would be nice to be able to add images to the pop-ups in the free plan, but hey, it's free so can't complain too much! The paid plans allow feature-rich pop-ups including images, so that capability is there.

Verlein
Czechia
About 1 year using the app
Mailmunch replied November 18, 2019

We appreciate the nice review you have left us. If you require any assistance please let us know.

January 19, 2017

This is a Great Product that I look forward to using!!!

Gyldenstierne
Denmark
28 days using the app
July 9, 2021

This app was very easy to setup. I can wait to see how many new subscribers i will get by using this app

Get Caked Boutique
United States
28 days using the app
Mailmunch replied August 23, 2021

Hi Get Caked Boutique, We appreciate the nice review you've left us. If you require any assistance or have any queries, please feel free to reach out to us through your Mailmunch account by using the live chat option or by emailing us at "support@mailmunch.com"

January 24, 2017

MailMunch email Popup is a great tool for gaining leads for my business

Vieryle
United States
28 days using the app
November 4, 2020

This app is terrible. They stopped my emails because I had a day of 300+ signups because I paid so much in advertising and deleted all of the new customers. They also only sent my emails to half of my subscribers and it cost my small business thousands in revenue. Shopify should audit them.

KingLy Essentials
United States
Almost 2 years using the app
Mailmunch replied November 5, 2020

Hi KingLy Essentials, Apologies for the inconvenience. I looked up your account history and your account went under review back in August and that issue was resolved shortly after. If you have faced any issue after that, please reach out to us and we will have any such issue resolved for you.