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After some initial setup issues with the DNS setting, we are now up and running with good results.
UPDATE
Thank you for giving us another chance, Warren. I see that you've successfully sent your email campaign and already generated $1000 in sales as a result.
Please let us know if you require any additional assistance to send more campaigns that will increase your revenue.
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Hi Warren,
I’m really sorry for the delay and the frustration it caused. Your account is now fully verified, and you can start sending emails right away.
It took us an extra day to get things sorted, and we sincerely apologize for that. Just to clarify — our email support usually responds within 1–2 days, but for faster assistance, we always recommend using the in-app chat where we can often help immediately.
We’d love to see you give the app another try now that everything is ready to go. If there’s anything else we can do, don’t hesitate to reach out.
– Eran from MailPass
After some initial setup issues with DNS, the app is running well and kicking goals for my store
Schnelle und sehr kompetente Hilfe! Schneller Service per Live Chat.
Thank you for taking the time to share your experience! We're thrilled to hear that you found our live chat service not only fast but also competent. It's our top priority to ensure you receive support promptly and efficiently. If there's anything more we can do to enhance your experience or if you have suggestions, please don't hesitate to reach out. Your feedback drives us to be even better. Thanks again for your trust in us!