Magical Make an Offer
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The app developers went above and beyond helping me to set up this app when I had difficulty with understanding how to navigate the set up. I'm new to Shopify so it's likely an easy app that's somewhat difficult because of my lack of experience with website development.
Possible suggested change for app developer: I don't like that the customer gets an email from "Magical Make an Offer" instead of from me. I'm using this app for donations to be given and donors could think it's a spam email being sent to them. It would also be nice if there was a way for me to send the customer a customized email after they've completed the purchase.
Update : Fixed, thanks make an offer. I can't download my offer, counter offer always error when buyer trying to use the offer link. No support at all. I will change this after developer respond to my email.
Hi! First of all, thanks a lot for your feedback and our sincere apologies for your experience, it is unacceptable that you did not receive the excellent service you deserve. It seems like we are having trouble getting in touch with you after sending through several follow up emails. We have rectified the issues and things should be working smoothly. We would love to hear back from you and discuss further on how we can help to further customize the app so it best fits your need.
Thanks!
Great product wish there was better notification but otherwise love the opportunity it gives us to offer our customers
The Make an Offer app has been a very useful tool to communicate with potential buyers. While the odd offer is unrealistic, most offers are worth negotiating with. It would be good to be able to adjust the template ourselves, perhaps that is in there and we just can't find it. I feel the fees are a bit inflated for what it offers. Saying that, it is highly recommended.
Thank you for the kind review and constructive feedback! Our customer support has reached out to better understand your needs if there is anything we can help with with regards to the templates :), or any other questions you may have. There are also some tips on how to best use MaO you may find helpful here: https://make-an-offer-demo-store.myshopify.com/pages/faq
Thanks again and please reach out should you have any questions!
Overall I am happy with this app. However I would be even more happy to read the SKU when I am receiving the offer on an item.
Very helpful app. Announcing a sale, in this case a Moving Sale, really helped kick up interest - and the Make an Offer sale resulted in much greater sales than a year-end sale. I sell skis, and they come in numerous lengths. The app allowed individuals to make purchases without specifying length, which created extra work to resolve.
2018/5/29: The ability to limit the pop up to certain items has proven very useful. I enable the pop up on clearance items, which helps move them, and don't enable it on current items, which preserves pricing and makes my retailers happy.
Really useful app that has produced revenue for our store. Customers love having the ability to negotiate and this gives them an easy way to do it.
App is working very good for us, just note that sometimes it won't send SMS to you for few days but it will work again as usual .. the 2% fees is little high specially when an item is not a low price item but overall it is a very good app.
Thankyou so much for your feedback - we are deep diving the SMS issue as we speak and will make sure its working reliably. We really appreciate you bringing this to our attention, i love it!
Fantastic app, integration looks seamless and support is helpful and responsive, pricing structures are great also. Would recommend.
This app was instrumental in getting some of our products moving. We like the interface and implementation within our Shopify account. Of course, it does lend itself to some lowball offers that come in, but it gives some interesting data on what people are willing to pay for certain items.