Magical Make an Offer

I have tried this for a few months now and will be cancelling the app today. While the concept is good, I find it has some further development needed before I would recommend it. The app does only give you the option to exclude items from the feature, it does not allow you to exclude whole brands, categories, price ranges or collections. There also doesn't seem to be an expiration on the offers, or we can't find one. We should be able to determine the period in which a customer can have the accepted offer before it expires. The customer can put in a note when they make offers but the merchant cannot put in a note when they respond which makes it hard to communicate why you may not have accepted that offer. It has become more of a liability not knowing how long the offers sit out there than it is worth.

They never contacted me back for a problem I had. They only contacted me when I wrote a bad review about them.

Great!! Quick response from the staff. App seems working properly. Not tested yet. Idea is good..will see if will improve sales

Giving three stars only because I've just installed the app today so we will see how it goes. But it is a really awesome idea and hopefully will increase sales :)

I like this app a lot. There are a few clunky things, but I can get past them for now.

It works very well, just as described. I just tested with my own email and the messages were received immediately. The only issue is that my customers speak in Spanish and I need to translate all of the scripts but haven't found out how to do it and support hasn't respond my messages sent several hour ago. I hope that it will be possible to translate everything because I love this application.

Love it for the most part. Wish customers could add other things to their cart, as the app only lets them apply for one type of offer each time, making them have to pay separate shipping each time if they want to accept each offer

App is missing features, I like the app but I would like the possibility to accept, counter or reject offer with the touch of a button, without needing to reply to emails.

I love the idea of the app because it gives my customers some wiggle room on what they pay. I didn't rate four stars because no one has used it yet so I haven't actually got to see it in action. I do love the app and its ease of use once I experience an offer from someone using it I may change my rating.

shoptheoutdoorlife.com

App seems to work well except the branding area - can´t customize it to my shop.

I am finding out that customers receive an makeofferapp email, not from my shop ... hence they either don't know what it is or think is spam.

The conversion rate for us is not working - we accept offers but so far no sales.