Magical Make an Offer

Excellent app, very easy to use and set up. I had an issue at the start, which ended up being a problem on my end, but they were so quick to reply and help me out. Highly recommend. It has already made me multiple sales in just a few days.

So far so good. Within a day we have received offers which have converted to sales. Its great that the app is free and only charged a percent if sales are converted.

I remember reading the reviews about their great customer service before installing this app and thinking, that's good but how great can it be? I understand the reviews now! Their customer service is unmatchable! And the app itself is also very easy to use. I tried using another app before and it created a lot of complications for me. Within minutes of setting up Magical Make an Offer, I was met with pure ease :)

On top of that! I reached out for support hoping for a certain feature. The support team said they have never been asked for this future, but thought it was a great idea and would email me in the future if the are able to add this to the app. So cool! Really glad I decided to go with Magical Make an Offer!

We would give it more than 5 stars if that was possible! We've wanted this option on our website for our paintings for a long time, and here was the very thing! We used it in conjunction with an email campaign and the results have been stellar. The support from the app developer is thorough, friendly and the responses to our questions and issues have always been quick.

Fantastic app, integration looks seamless and support is helpful and responsive, pricing structures are great also. Would recommend.

This app was instrumental in getting some of our products moving. We like the interface and implementation within our Shopify account. Of course, it does lend itself to some lowball offers that come in, but it gives some interesting data on what people are willing to pay for certain items.

I have tried this for a few months now and will be cancelling the app today. While the concept is good, I find it has some further development needed before I would recommend it. The app does only give you the option to exclude items from the feature, it does not allow you to exclude whole brands, categories, price ranges or collections. There also doesn't seem to be an expiration on the offers, or we can't find one. We should be able to determine the period in which a customer can have the accepted offer before it expires. The customer can put in a note when they make offers but the merchant cannot put in a note when they respond which makes it hard to communicate why you may not have accepted that offer. It has become more of a liability not knowing how long the offers sit out there than it is worth.

Great app, easy to use and good support
Will be even better when customers can combine offers with other items in their cart.

The customer service is very attentive and skilled solving my issue right away!
Getting this is a rarity these days and we really appreciate it!

The best customer service that I have ever received. I originally had problems with activating it on my storefront. I sent an email Sunday night, and got a response first thing on Monday. Jeff Chew was insanely helpful. He did everything for me. I wanted customization, such as a unique placement of the button, a different color, etc. Jeff also sent a loom video to better communicate with me. The response time was very fast. With other customer service, you reply to them, and they take a day to respond. However, with Jeff and the Magical Apps team, it seems they were waiting for my response. Super happy with the service.