Magical Make an Offer

I've used this app for several years. Its a good app but it has coding issues every few months. I've seen them change rates recently and havent responded to my emails for two days.

I used this app to get offers but it sidesteps the shipping so if accepted, the customer is able to pay without paying for shipping; minimally useful! Also it has spelling errors (counterd, etc.)

I have tried this for a few months now and will be cancelling the app today. While the concept is good, I find it has some further development needed before I would recommend it. The app does only give you the option to exclude items from the feature, it does not allow you to exclude whole brands, categories, price ranges or collections. There also doesn't seem to be an expiration on the offers, or we can't find one. We should be able to determine the period in which a customer can have the accepted offer before it expires. The customer can put in a note when they make offers but the merchant cannot put in a note when they respond which makes it hard to communicate why you may not have accepted that offer. It has become more of a liability not knowing how long the offers sit out there than it is worth.

App seems to work well except the branding area - can´t customize it to my shop.

I am finding out that customers receive an makeofferapp email, not from my shop ... hence they either don't know what it is or think is spam.

The conversion rate for us is not working - we accept offers but so far no sales.

No good if it doesnt work! i tried the app on store front to see how it worked and error after error. not good