Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to facilitate price negotiations, particularly beneficial for high-end or unique items. It offers customization for offer templates and messages, and integrates seamlessly with existing systems. The responsive customer service team is praised for their assistance in resolving issues and adding new features. Many merchants report a significant increase in conversion rates post-installation, and find it useful in understanding customer needs and preferences. It's reliable with few technical issues reported.

June 5, 2023

Fantastic app, integration looks seamless and support is helpful and responsive, pricing structures are great also. Would recommend.

TSPN Calcio
United Kingdom
About 2 months using the app
November 17, 2020

hi sir / madam , this app has been very useful on growing our business , by the way , we need these improvements so badly to fulfill the dynamic demand from our customers , please see below , thanks ! 1. ) when we choose combine invoice , we should have a check box on every item as some offers were expired that we don't want to add in the new invoice , it takes us a lot of time to revise every invoice 1 by 1 , it must be IMRPOVED .
2. ) it will be best if we can add the shipping option without further revising the invoice thru shopify to save more time and input work . https://speed70.com
chak

Speed 70
Hong Kong SAR
About 4 years using the app
Magical Apps replied November 18, 2020

Hello!
Thankyou so much for your feedback - really appreciate it. I have emailed you with some further clarifying questions - hope to touchbase with you soon and help customize the app so it can serve you better :) Thanks!

Edited September 14, 2021

Update : Fixed, thanks make an offer. I can't download my offer, counter offer always error when buyer trying to use the offer link. No support at all. I will change this after developer respond to my email.

Balilene
Indonesia
Almost 4 years using the app
Magical Apps replied July 16, 2020

Hi! First of all, thanks a lot for your feedback and our sincere apologies for your experience, it is unacceptable that you did not receive the excellent service you deserve. It seems like we are having trouble getting in touch with you after sending through several follow up emails. We have rectified the issues and things should be working smoothly. We would love to hear back from you and discuss further on how we can help to further customize the app so it best fits your need.

Thanks!

January 20, 2021

Very good application, it functions as it should and makes it very attractive to the customer, thank you for providing us with great assistance.

ClassicJapaneseMotorcycles
United States
Over 3 years using the app
Edited May 15, 2020

I'm revising my previous feedback, as my initial feedback was driven by my own misunderstanding of the app. Uzair from the company reached out to me through email, and we set up a phone call for today, which we just ended. He explained some things things that I misunderstood, and I shared some of my own ideas as well. I appreciate him reaching out to one of his customers to clarify any issues.

So the app works pretty great overall. It has the options to automatically accept or decline offers at a certain percentage, or automatically counter offers. It also has the option to manually counter. Customers can only make one offer on an item within a 24 hour period. My main grievance would be that there's no option to customize the time as to when the "offer" option pops up on the product page, which is about 5 or so seconds. This is way too fast, and doesn't give the customer the chance to browse through the photos, or read the product description before deciding whether or not they'd have paid full price or considered sending an offer. Overall, I'd give it 4 or 4.5 stars. If/when they add the option to customize the offer pop-up time, I'd probably give it 5 stars.

In Another Store
United States
Almost 3 years using the app
Edited December 30, 2018

Overall I am happy with this app. However I would be even more happy to read the SKU when I am receiving the offer on an item.

QualityDiam
Belgium
Over 2 years using the app
June 25, 2021

Great idea , maybe could you app be quickly , every time request login to reply, it should be predicted. Maybe suggest to costumer range price

TU beauty store
Colombia
Over 2 years using the app
December 30, 2018

Great product wish there was better notification but otherwise love the opportunity it gives us to offer our customers

Inferno Sports and Athletics
United States
Almost 2 years using the app
March 28, 2020

Although we still do not have strong adoption ... but is due that we still do not have BIG TRAFIC ... I see a lot of value into this app.

What some customers comment is that they would like to make an offer to several products at once ...

I understand that this includes a lot of complexity but maybe you could considerer an option of customer make a offer to the whole CART ... and this would be a discretionary offer that merchant need to decide without RULES ...

Of course this can be a DRIVE TO CRAZY in a VERY HIGH TRAFFIC store but to beginning merchants would be a great way to motivate customer.

Well done for now. Congratulations

Beautylet Cosmeticos Naturais
Brazil
Over 1 year using the app
Magical Apps replied March 31, 2020

This is awesome feedback. We are going to look at this and see how we can solve this. Really appreciate your kind words.

May 24, 2018

Great app. My only gripe is that it can over complicate checkout for buyers if they purchase multiple items.

Xo Zoas And Corals
United Kingdom
Over 1 year using the app