Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to facilitate price negotiations, particularly beneficial for high-end or unique items. It offers customization for offer templates and messages, and integrates seamlessly with existing systems. The responsive customer service team is praised for their assistance in resolving issues and adding new features. Many merchants report a significant increase in conversion rates post-installation, and find it useful in understanding customer needs and preferences. It's reliable with few technical issues reported.

January 16, 2024

I remember reading the reviews about their great customer service before installing this app and thinking, that's good but how great can it be? I understand the reviews now! Their customer service is unmatchable! And the app itself is also very easy to use. I tried using another app before and it created a lot of complications for me. Within minutes of setting up Magical Make an Offer, I was met with pure ease :)

On top of that! I reached out for support hoping for a certain feature. The support team said they have never been asked for this future, but thought it was a great idea and would email me in the future if the are able to add this to the app. So cool! Really glad I decided to go with Magical Make an Offer!

Elle Ryder
United States
4 days using the app
December 18, 2023

I really love this app. It allowed people to make me an offer and allows me personally answer them not some I have used in the past was bots. Excellent customer service as well. Thank you!

Michelle's Attic Treasures Gift & Thrift
United States
About 2 months using the app
November 11, 2023

Magical Make an Offer is by far the best "make offer" application available. I love that I can customize the offer templates and outgoing messages to fit the needs of my store. Customer service is top notch as I had received quick responses and recommendations how to improve the customer's experience. Great application overall!

Hobby Gems
United States
About 1 month using the app
January 15, 2024

Super helpful team and customer support. Cheers!

IoabTechno
United States
20 days using the app
October 31, 2023

I absolutely love this app, almost guarantees a sale!

vintagephuck
United States
6 months using the app
October 17, 2023

Are you concerned about your products' uncompetitive pricing in the intense world of online commerce? Put yourself at ease! Magical Make an Offer functionality is excellent for just the purpose of giving shoppers bargaining power. Plus, the customer service is top-notch. Stephen patiently worked with me to solve any concerns and ensure the app worked perfectly how I wanted for my store. With this app's superb functionality and the dedicated support team, you can feel confident in improving your store's conversion rate. Don't hesitate a second; install the app now and see the difference it can make and the peace of mind it brings you! 10 stars of 5!

InspiredGrabs.com
United States
19 days using the app
October 3, 2023

Very helpful with getting things set up and works flawlessly.

Rebuild IT
Norway
Over 3 years using the app
December 13, 2023

wouldnt let me install

Teenager Tech Solutions
United Kingdom
1 minute using the app
September 11, 2023

The best customer service that I have ever received. I originally had problems with activating it on my storefront. I sent an email Sunday night, and got a response first thing on Monday. Jeff Chew was insanely helpful. He did everything for me. I wanted customization, such as a unique placement of the button, a different color, etc. Jeff also sent a loom video to better communicate with me. The response time was very fast. With other customer service, you reply to them, and they take a day to respond. However, with Jeff and the Magical Apps team, it seems they were waiting for my response. Super happy with the service.

Mobility Nest
United States
8 days using the app
Edited June 30, 2023

Wonderful app that goes great with any shopify store. This app sure helps stores get additional leads that other wise would go to waste. Try it. It's well worth the investment. I did also have special requests, and that was handled quickly.

UPDATE: After a few months of use, we have seen our sales increase by 20% - Extremely satisfied with the functionality and user friendliness of this application. Thank you for the wonderful app!

Monaco Jewelers
United States
3 months using the app