Magical Make an Offer

Not only is this one of the only if not the only Shopify app I could find to allow customers to make offers (which is critical in the vintage and antique space), but the app works quite well and the support really has been very good. At one point I updated my theme to a new version and this broke make an offer. I couldn't figure out what the problem was but they put a developer on it and eventually solved the problem. Not only that, but the customer service person did a great job at keeping me in the loop and letting me know the status. These guys are a small business and you can tell that they want to do a great job. I am very happy with them.

The best customer service that I have ever received. I originally had problems with activating it on my storefront. I sent an email Sunday night, and got a response first thing on Monday. Jeff Chew was insanely helpful. He did everything for me. I wanted customization, such as a unique placement of the button, a different color, etc. Jeff also sent a loom video to better communicate with me. The response time was very fast. With other customer service, you reply to them, and they take a day to respond. However, with Jeff and the Magical Apps team, it seems they were waiting for my response. Super happy with the service.

Excellent app, very easy to use and set up. I had an issue at the start, which ended up being a problem on my end, but they were so quick to reply and help me out. Highly recommend. It has already made me multiple sales in just a few days.