Avis (35)

Note globale
4,3
Nombre d’avis par note
  • 77 % des avis sont des avis à 5 étoiles
  • 3 % des avis sont des avis à 4 étoiles
  • 6 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 14 % des avis sont des avis à 1 étoiles
9 novembre 2023

a powerful and reliable AI assistant that has improved my conversions and efficiency. I highly recommend it to anyone who needs a smart and convenient way to provide customer service a. this is the best AI CS assistant I have ever used.

MOORISH WINECRAFT
Royaume-Uni
Environ un mois d’utilisation de l’application
Manifest AI a répondu 19 novembre 2023

Thank you so much for your kind words. Super grateful and will definitely pass this to our team, I am very sure this will make them super happy. Thank you for making our day.

21 novembre 2023

Manifest AI is fantastic. As a solo operator, I need sleep, and Manifest AI seamlessly handles customer service. Saving me from having to be available everytime a customeris in my shop.

Wilted Willow
États-Unis
6 mois d’utilisation de l’application
24 août 2023

Really liked the app, the onboarding was smooth and the dashboard was fairly simple to navigate around. The team has been prompt and approachable for any support required.

The product recommendations and replies to buyer questions has been good so far, some of the conversations were pretty impressive. Looking forward to the impact this can have on our business.

Papyrus Palette
Inde
3 mois d’utilisation de l’application
21 septembre 2023

So far, this app has destroyed the likes of Tidio. I wanted an AI chat that would answer most questions without us needing to stand by and live chat. If the customer still needs help, Manifest AI emails us. The AI answers questions about orders, shipping, FAQs, and so much more. Not only can you provide FAQs for teaching the AI, but the AI also scans your Shopify pages for answers. The experience is night and day compared to other chat programs.

Printkeg
États-Unis
Environ un mois d’utilisation de l’application
Modifié le 14 décembre 2023

I don't like people who make promises and don't keep them. They made me a very good offer just to get a positive review when the app was new and didn't have any. After a few months, I found the bot deactivated. I would have appreciated it more if they had not offered anything and immediately denied the service rather than making false promises just to get reviews. In any case, this app is overpriced, better if you look elsewhere. Furthermore, the bot doesn't work very well either, not even by manually entering the information. It's responses are often wrong or out of topic.

Magix Technology
Royaume-Uni
4 mois d’utilisation de l’application
10 octobre 2023

Here at Pets Paradise, we've always aimed to integrate the best tools to deliver unparalleled service to our community. Unfortunately, our experience with Manifest AI was far from ideal. After a sudden change in their pricing model, we found that features we once had access to were abruptly taken away. This not only disrupted our workflow but also resulted in glitches that rendered our chatbot unmodifiable. Despite reaching out for assistance, their customer service was unsatisfactory; they seemed dismissive of the changes they made to the free plan. While they initially seemed keen on addressing the glitch, after a brief intermission on our end, there was a conspicuous lack of follow-up from their side. Consequently, we decided to uninstall and move forward. It's disheartening when a company doesn't uphold its commitments or show genuine concern for its clients. We won't be missing this relationship and would advise others to proceed with caution.

Pets Paradise
États-Unis
17 jours d’utilisation de l’application
Manifest AI a répondu 19 octobre 2023

We are extremely sorry for the inconvenience. We are super grateful and glad that you chose to give us another chance. We hope you are loving our services & product this time. Hoping for a long term partnership with Pets Paradise. :)

7 septembre 2023

The Manifest AI chat bot has been a game-changer for my business. I highly recommend it to anyone looking to boost customer engagement and streamline communication. Plus, their support team is top-notch!

Chartlex
Royaume-Uni
2 mois d’utilisation de l’application
9 octobre 2023

Great App!

It could be a little bit cheaper, though.

Still, it is an excellent app that works great

Customer Support Team is fantastic!

Martelli Giovanni Coffee & Tea
Royaume-Uni
9 jours d’utilisation de l’application
18 novembre 2023

Not sure what is going on with the MANIFEST APP integration - it says FREE on the Shopify app marketplace... But it directed me to make a "Paid Plan" selection before I could publish or test anything? There is a 14 day free trial mentioned - but if I select a "Paid Plan" it says it is applied straight away, so it is not clear if we will get to utilise the trial period.
There is actually no option of a FREE PLAN offered at all in an ongoing plan- that's fine, e-commerce website owners will pay for a good product that works well on their website !
I have uninstalled as I feel I am not getting what was offered.

eshopa-store
Australie
Environ 2 heures d’utilisation de l’application
16 septembre 2023

this is an excellent app and reduces a lot of my support tickets with AI chatbot. I love it.

My Store
Inde
10 jours d’utilisation de l’application