Webkul: Sync Marketing Cloud

The customer service provided by Arundhati was phenomenal. We decided to use this app because it is the most straight forward, simple way to connect Shopify and Salesforce Marketing Cloud. The app development team assisted with installation of the app in Shopify as well as connecting to marketing cloud. Arundhati was incredibly responsive and quickly fixed a few issues that occured. To be fully transparent, the abandoned cart data does not automatically sync from Shopify to SFMC, it must be pushed manually. Additionally, the data captured from Shopify to SFMC through the app is somewhat limited, but the app developer has proven that customization is available quickly for at a very reasonable additional cost. It is new, but you can count on awesome customer service if something doesn't work correctly.

Hello,

This is a great app and the support is also good! We plan to use it for all our stores worldwide.

Customer service for eShopSync will go above and beyond to ensure integration. This app seems to be the only one of its kind, providing direct integration into Salesforce Marketing Cloud. The app allows you create Data Extensions directly from your future order data. We were able to connect multiple store fronts to our single Salesforce account.

Ronak from Customer support help us with the process. Everything went smoothly. The setup was done with minutes. Highly appreciated.

Aishwarya from the support was of great help. We faced a couple of issues and she was patient and offered us great high quality support to solve them.

Great customer service as always. Amazing product and features, especially with the new version and upgrades.

Great customer support with straight forward and less ambiguous assistance. Greatly appreciated. Looking forward for next features on the app.

Their support team was quick to fix some issues that we had. The app itself could provide a bit more functionality, but I'm sure this can be done at request. Our data has been successfully posting to our Marketing Cloud and look forward to continue using this app.

This app is very easy to use and supports an important part of our email marketing strategy. Gautam is super helpful in getting us set the right foot from the start!

This plug-in is awesome! It saved me quite a lot of time and development. I was able to synchronize my data in a matter of minutes. Besides, they have a great support team. :)