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I only used this app for a Walmart.com listing. I'm not sure how it performs for other marketplaces.
Here were my issues with Walmart:
1) The listing on Walmart was never the same as the product information on Shopify. I tried multiple times and ways to edit something as basic as the title showing up for the Walmart listing and even after chatting with support multiple times, I was unable to change the Walmart listing title or edit the description completely. The description was pretty much always a bit off
2) Marketplace Connect should see from my Shopify account that I'm shipping all my orders through Amazon MCF. It turns out that Walmart does not allow competitor carriers to be used so Marketplace Connect kept sending Walmart my shipping information and Walmart ignored it. Then they cancelled all my orders after all the products had already been delivered to customers and gave customers their money back. Marketplace Connect should have been able to warn me that the carrier I was using was not compatible with Walmart as Walmart has a list of carriers they can easily compare against.
Really good customer service.
Great app and support is absolutely superb.
Highly recommended.
Aron from customer support is absolutely amazing. Why isn't this man promoted!? Seriously solved all my issues.
Super recommended, immediate assistance service. Adrian was very kind and solved a problem with the settings in a few moments.
Excellent service , quick responds !
Great app and awesome customer service from Lovely
Helped resolve issues that 2 other agents did not. Did an awesome job. keep it up.
Complete Garbage for Ebay, very little documentation, descriptions and images get overwritten by Shopify description and images. Very buggy with virtually no support. Shopify support does not help you, yo have to email marketplace connect and they take at least 1 week to answer an email IF they even respond. For Amazon it works great. For Ebay it is complete trash. Wasted 4 days of my life with this mess of an app!
Thanks for your feedback,
We have reached out to understand your concerns in more detail and offered an onboarding session to guide you through the process.
Our support team is available 24/7 via email or via the in-app chat function.
We are fully committed to providing the right amount of support you need.
Nikki
Rain was very helpful with customer service and very easy to set up for etsy and ebay