Shopify Marketplace Connect

Great app and amazing support! Mark was able to deliver exceptional customer support and was so helpful that he stayed until we found the solution to the issue we were facing with the shipping settings. Highly recommend this app if you sell on different marketplaces and the communication on live chat is great!

Sehr guter Kundenservice! Die Produkte auf Ebay zu listen ist zwar alles andere als einfach, aber das liegt einzig und allein an Ebay.

Nothing but issues with this platform. You change a setting and it doesnt work on ebay, fix it on ebay and the platform changes it back!! Terrible Customer service dont help much, just tell you to speak to ebay! Who say its an integration issue. Wasted two days trying to integrate this and would have been quicker doing it all manually!

Still very new to this app but just loaded it a day or so ago and have successfully linked my first few products from Shopify to my Amazon Seller account. The app and workspace is pretty intuitive and I was able to set up most of it even before I watched the how to videos. I've since gone back and they were helpful. I did have to reach out to support to solve an issue I could not figure out and Harryl responded quickly and helped me resolve several issues quickly with a combination of support behind the scenes and with some helpful links for other description challenges. It's still early but I'm very pleased with my initial experience!

Template only english, must be translated by hand....
automatic product categories not always work....
lot of work...
After deactivation it still did not stop to work and lists products having not on stock to ebay.....

VERY Impressed!

Work is done inside of shopify site (not the other way around) Orders generate on shopify and feedback is automatic.

They have some templates & themes, I just used the basic template and it's working great for me.

I would strongly recommend this for anyone who wants to list their Shopify inventory on eBay.

Fantastic customer support and knowledge. Best integration system I have used for Amazon/eBay! Look no further!

BIG SHOUTOUT TO JAE SO PATIENT AND HELPFUL I LOVE THIS APP

Terrible app

Used this app to integrate items into walmart.
It's just horrible.

Constantly have to communicate with support, which does not help at all. For a month of communication nothing normal they could not advise.

The only thing that worked well was changing product names and tracking purchases, everything else is just a sham.

Product descriptions - does not work. Changed them 1000.
They are simply not loaded into walmart, this field just exists for beauty. Contacted support with this issue, about 100 emails. In 3 weeks - nothing has happened. Trying to deceive in correspondence and stall time, it is not clear why.

Inventory - is not exposed, this field is also created for beauty.

Disabling/enabling products - works once in a while. I disconnected all my products - it doesn't work.

When you communicate with support, they have to prove that the problem is on their side, they just ignore questions and proof that their application is to blame for errors and problems. Half of the questions are unreadable and support just answers with scripted phrases. They don't help, they just "open cases", feed promises, and at times try to make customers look like fools by attaching absolutely absurd proof that they have nothing to do with it.

And finally, for dessert, they recently had a price crash and all my goods became 2-3 times cheaper. Accordingly, anyone could buy my goods 2-3 times cheaper. The whole day I was in touch with support and they could not help me with anything. I heard only phrases, "yes, the problem is on our side, but we are doing our best to solve it". As far as I realized these problems were not only for me. Because of them I had to delete all the products, just not to lose money. And if I was not near a computer at that moment, it is not clear how much money I would have lost. I do not advise anyone to use this as an integration with walmart.

The app works kind of ok but it has some very serious issues.
I have 2 Shopify stores and 2 eBay stores, the issues im having are across both stores so its not a localised issue or settings, its the app thats faulty.

It creates return policies and assigns listings to it automatically
It creates shipping policies and assigns listings to it automatically

I have to check daily and reassign listings to the correct eBay business policies and the next day the app has assigned other listings to policies it created all by itself.

Support are nice but apparently blocked by back end engineers or something, Its been months of back and forth emails with no solution - however they're more than happy to take my monthly fee for an app thats not working as advertised