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Your support team is absolutely fantastic. I spoke to someone whose name starts with E (don't want to share personal info) who is *amazing* and an incredible asset to your team! I am extremely new to essentially everything shopify, and I really, really needed help on the very first day I downloaded Market Connector. She was very patient and tenacious, and spent so much time with me… and I am so grateful! She walked me through both my own user error and some actual browser errors. I can’t thank her enough, and I’ve told everyone I know about the incredible support at Shopify and Marketplace connector!
Great customer service!
Outstanding customer service provided during online Chat help!!, Person that assisted me (Joy V) was very knowledgeable and quickly resolved my issue. I was impressed with how quickly someone assisted me especially really late at night. Thanks so much for the assistance!!
The support I received while setting up Marketplace Connect was FANTASTIC! I tried to get everything sorted out by myself for days but wasn't getting anywhere. Jay figured out what was causing the errors and got everything up and running smoothly for me in no time! I really couldn't have asked for better service.
They offer great support however the categories are quite confusing to setup and attributes are not exactly similar to Amazon. It would help if there was a detailed guide or info bullets. Also preset values would be of great help. You will need some assistance if you want to sync products to Amazon. The app does publishes faster than if you would directly publish on Amazon.
Great app, and excellent fast support make setup ease!
Had Questions the chat function worked well.. Quick response and answered every question i had immediately and clearly - cant fault
Ediline (Shopify Marketplace Connect) helped me out greatly i was having trouble integrating my Walmart Selling Account and it wouldn't work on my end i sent them the Keys and granted them access we got Disconnected at this point and i was freaking out ... they emailed me and said to let them know when i approved the connection for them to help. I approved it and asked if we could chat again They said no they had other customers but they went ahead and Validated my credentials on the site for Walmart and it worked now Im connected cant thank Them enough for the support!
Joy V, thank you very much!
My experience with this app has been absolutely awful. If you still have Codisto, DO NOT move to Marketplace connect. I moved over 5 days ago and was told the transfer would be essentially be "seamless". I haven't had any active listings on Amazon since i.e. no sales. I've been on their Livechat twice a day every day, I keep on being assured that it's with their engineering team. No fix, no timeline. NOTHING.
DO NOT TRANSFER FROM CODISTO