Shopify Marketplace Connect , 1.635 anmeldelser

The primary reason for apps like this were really to sync inventory with other platforms- which is great. I just wish they completely stayed away from title/description/images/media syncing until it had been market tested. This latter is so problematic on some platforms it's unusable because you can't disable this syncing with confidence. At times it over writes descriptions and titles on your other sales platforms at random leading to critical listing issues (particularly in Walmart). I spent an inordinate amount of time herding cats with constant corrections of a large catalogue. The time spent rebuilding was frankly too costly it would have been cheaper to subscribe to a proven alternative. The online support team were however incredibly responsive and helpful, but they aren't coders and can't fix these issues. If you have just a couple of listings and want a cheaper entry level, it will work fine. If you want reliable control of key listing attributes (Titles/Descriptions /Media), have a large catalogue, and want a seamless experience, then I would not recommend this app right now. Hopefully this software will get there soon, but it's not ready yet.

I hope to come back and post a review if things are improved.

It does not respect inventory rules or quantity. I keep getting orders for items that have been sold out or that are in locations that do not support online store selling. I have tried getting a solution from their support team and have waited for 3 months for a solution and they have stopped replying to me. I am a software engineer and understand why the inventory system is failing, and have explained to them in detail the use cases how to fix this. They have yet to get back to me since January. @Shopify can you find a better partner to fulfill marketplace connections or develop it yourselves?

Needed to export my products to my Etsy shop and got in touch for some help and Joy V was simple amazing. Joy V walked me through the necessary steps to export my products and she was professional, helpful and patient.

Joy V has taken the time to wait for the completion to be finish and has continued to monitor the process for me and to let me know when the products are all exported.

Thank you so much for your help Joy V.

It was working perfectly fine until they changed us to a new plan without notice or authorization. Now they say we have outstanding charges and ended up closing our account due to that.
Now we have unhappy customers because of delays this has caused.
Find a different app. People at this one are shady.

Support by email not effective, but the chat really helped me out - we have moved to a google call and all my queries where answered in a satisfactory manner. Pretty good!

Theres too much going to a sku then when you back out you have to go all the way back to the home page and go back into the ap

and connecting an individual sku is not always easy

not very good,
not all the categories of Amazon is in this app, so when u send date from shopify to Amazon you are not able to select correct category and then Amazon won't allow u to change it.
Customer care support is on and off, some time u get a good person some times totally waste of time.
only reason I started using it with the thought that its by Shopify but not looking for other apps to select and that may cost me a lot of time in setup.

Easy to navigate, inventory and product details are syncing well. Since we've used the app, it is so much easier to manage products and orders. Customer service is very helpful and responsive. It will only take you a second before they answer.

Very helpful app and works well with etsy for me. Adrian helped me with an issue and got i sorted promptly.

The customer service is really good and is always there to help you out. This app is 100% recommended!