Shopify Marketplace Connect , 1.663 anmeldelser

Samlet bedømmelse
4,3
Antal pr. bedømmelsesniveau
  • 84 % af bedømmelserne er på 5 stjerner
  • 3 % af bedømmelserne er på 4 stjerner
  • 1 % af bedømmelserne er på 3 stjerner
  • 2 % af bedømmelserne er på 2 stjerner
  • 10 % af bedømmelserne er på 1 stjerner
26. marts 2024

It does not respect inventory rules or quantity. I keep getting orders for items that have been sold out or that are in locations that do not support online store selling. I have tried getting a solution from their support team and have waited for 3 months for a solution and they have stopped replying to me. I am a software engineer and understand why the inventory system is failing, and have explained to them in detail the use cases how to fix this. They have yet to get back to me since January. @Shopify can you find a better partner to fulfill marketplace connections or develop it yourselves?

Casas Padel
USA
6 måneder bruger appen
Shopify svarede 28. marts 2024

Thanks for your feedback,

We agree the timing has not been as expected and have reached out for new examples of this issue. We kindly await your response.

Nikki

24. marts 2024

not very good,
not all the categories of Amazon is in this app, so when u send date from shopify to Amazon you are not able to select correct category and then Amazon won't allow u to change it.
Customer care support is on and off, some time u get a good person some times totally waste of time.
only reason I started using it with the thought that its by Shopify but not looking for other apps to select and that may cost me a lot of time in setup.

Best Deals 2 Buy
Canada
3 måneder bruger appen
Shopify svarede 1. april 2024

Thanks for your feedback,

We have reached out directly and provided a solution to your enquiry, please do not hesitate to contact our support team, available 24/7.

Nikki

11. marts 2024

The primary reason for apps like this were really to sync inventory with other platforms- which is great. I just wish they completely stayed away from title/description/images/media syncing until it had been market tested. This latter is so problematic on some platforms it's unusable because you can't disable this syncing with confidence. At times it over writes descriptions and titles on your other sales platforms at random leading to critical listing issues (particularly in Walmart). I spent an inordinate amount of time herding cats with constant corrections of a large catalogue. The time spent rebuilding was frankly too costly it would have been cheaper to subscribe to a proven alternative. The online support team were however incredibly responsive and helpful, but they aren't coders and can't fix these issues. If you have just a couple of listings and want a cheaper entry level, it will work fine. If you want reliable control of key listing attributes (Titles/Descriptions /Media), have a large catalogue, and want a seamless experience, then I would not recommend this app right now. Hopefully this software will get there soon, but it's not ready yet.

I hope to come back and post a review if things are improved.

MADE 4 FANS
USA
5 måneder bruger appen
23. maj 2024

Great app. Very easy to connect the marketplace platforms and start selling. It would be great if they can add more marketplace in their list.

The Stonemart
Storbritannien
Cirka 2 måneder bruger appen
30. april 2024

Great app and excellent customer service. Customer support is available at all times and consistently provides exceptional assistance.

ILoveToCreate
USA
5 måneder bruger appen
15. april 2024

Just wow, had a complex issue, Adrian understood in no time, fixed it even quicker. well done.

GA Sports Australia
Australien
6 måneder bruger appen
7. maj 2024

Jae was great at helping me sync my amazon inventory with Shopify. He took care of everything. Thank you so much Jae!

Suncoast Wheels
USA
9 måneder bruger appen
1. april 2024

The customer service is really good and is always there to help you out. This app is 100% recommended!

Puffy Puppy Company
USA
8 måneder bruger appen
8. maj 2024

A little difficult to understand and use but the CS is quite helpful

Kataphrakt
SAR Hongkong
Cirka 2 måneder bruger appen
27. februar 2024

Support by email not effective, but the chat really helped me out - we have moved to a google call and all my queries where answered in a satisfactory manner. Pretty good!

dogs lead shop and more
Storbritannien
5 måneder bruger appen