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Despite working on my Amazon listings for six months, the majority of listings are still not formatting correctly. I have wasted £30 listing fees with amazon every month, plus countless days of my time trying to sort this issue out with the Marketplace connect team. As they have not been able to fix this issue, I will be removing all of my products as the listings look totally unprofessional. A ...
Be careful, this app doesn’t restock items after order cancellation. With each cancellation, you’ll accumulate physical stock that won’t be reflected on the website. We are increasingly considering making something else the primary source of inventory instead of Shopify, as it has too many inconveniences.
Thanks for your feedback,
Our app is designed this way, if an order has been sent to Shopify and is canceled on the marketplace, the corresponding order in Shopify is also ...
This is a major issue, the app brings orders that have been fulfilled already back again like new just because eBay updates something the app will import a duplicate showing it's a new order after you fulfilled the order already.
This app dont running very performant, the support is horrible. All imports are not correct, and only random correct. If you contact the support you get only ***** answers what are not related to the issue.
Thanks for your feedback,
Please reach out to support, we have an open conversation and have requested examples to help resolve your queries.
Nikki
Unfortunately I have to give 1 star to raise awareness due to the fact this app, as some other users have mentioned, can result in sync issues with eBay. This is a major bug and in almost all cases will impact the business. We have not experienced any issues with Amazon, however, as such a major bug has been allowed to exist, this app cannot be trusted to not cause other issues down the line.
Thanks for your feedback,
We have reached out to further discuss these issues, we would love to hear from you and assist in finding a solution.
Nikki
I would definitely NOT recommend this app! It is NOT user friendly. The support was crappy and did not help at all. Will be using other apps instead. Shopify should ensure support is alot better and the app easier to use. It just did not work for me. Very disappointing.
Thanks for your feedback,
We did reach out to discuss your issues and we understand its not always straightforward. We are sorry to see you go but would welcome you back ...
Disappointing . Glitchy with Walmart AND eBay. They should add custom app support or official BackMarket support for order management.
Thanks for your feedback,
We have reached out directly to offer personal assistance. We can provide a one on one walk through of our app and have you listing in no time!
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many error worst customer service
Thanks for your feedback,
We have reached out to advise the concern you raised is now resolved. There was a slight delay and the category is now showing in attribute mapping ...
App is terrible. Sync a marketplace, setup all the options and it diappears. While connected it did not sync a quarter of my listings. Not worth the time especially if you have a big catalog.
Useless, unintuitive garbage. Don't waste your time. I've done exactly what I need to do in the past, which is nothing complex just an online store linked to ebay store, and I had to do it with Wordpress and Woocommerce with third party app which is miserable as well. I thought maybe shopify and marketplace connect would save me the trouble of custom coding but the user interface and workflow is ...
Thank you for your feedback,
We understand you are trying to import ebay products into Shopify, sadly this is not what our app is designed to do.
We push your products from ...