Shopify Marketplace Connect , 1.635 anmeldelser

Samlet bedømmelse
4,3
Antal pr. bedømmelsesniveau
  • 84 % af bedømmelserne er på 5 stjerner
  • 3 % af bedømmelserne er på 4 stjerner
  • 1 % af bedømmelserne er på 3 stjerner
  • 2 % af bedømmelserne er på 2 stjerner
  • 10 % af bedømmelserne er på 1 stjerner
Redigeret 9. februar 2024

After working with many apps for years on Shopify for marketplaces, I can award this app for the MOST RELAXED ONE ever! For real, you know we have been fufilling the orders from our side on Shopify, then as we are cancelled/suspended due to NOT SHIPPING ORDERS.

Thanks to these guys as they say "SLOW API OF WALMART" has not been retrieving our tracking numbers to Walmart, it is really funny when they are the ONLY APP THAT HAS THIS ISSUE!

Anyways, I don't recommend this app. It is cheap though with all the marketplaces etc, I wouldn't call the app worst one, but they're not on the brighest side either.

UPDATE: After 3 weeks of asking for the fix of the order syncing, they are still telling us their "developers" are working on the problem. They, again, tell us that there is still a complexity of the Walmart API.

We've been told that our problem is "high priority", but as we understand from this 3 weeks is not that long a time.

Also we asked their log to send Walmart/submit a ticket, because we've been told before the problem is "slow Walmart API", yet this request not answered yet.

BarberSets
USA
Cirka 2 år bruger appen
Shopify svarede 19. februar 2024

Thanks for your feedback,

Our engineering team has now deployed an update to resolve the issue related to order fulfilment and tracking number retrieval for Walmart.

Nikki

27. marts 2024

This app dont running very performant, the support is horrible. All imports are not correct, and only random correct. If you contact the support you get only ***** answers what are not related to the issue.

RamenHeaven
Tyskland
22 dage bruger appen
Shopify svarede 28. marts 2024

Thanks for your feedback,

Please reach out to support, we have an open conversation and have requested examples to help resolve your queries.

Nikki

14. marts 2024

Not sure its worth it. Doesn't map fields with Etsy, so some of them don't get imported, others get imported wrong.
I'm not sure this was worth trying out.

Ko Fabrics
USA
14 dage bruger appen
22. april 2024

Doesnt load UPCs to Walmart

Motorz Cycle
USA
5 dage bruger appen
25. februar 2024

Automatically pulls in old ebay orders even when configured to not do so, and automatically calls the amazon MCF fulfillment to double-ship orders when it feels like it. This app costed us money.

Saikospeed
USA
23 dage bruger appen
Shopify svarede 29. februar 2024

Thanks for your feedback,

We have reached out directly to understand how this could have happened. In terms of syncing old orders this can only be done by selecting order sync settings. We are available 24/7.

Nikki

25. januar 2024

The journey of listing on Amazon has presented its fair share of challenges. Recalling my experience with the earlier iteration of this application, formerly known as Codisto, which I utilized a few years ago to synchronize my secondary store with Amazon and eBay, the initial setup was remarkably user-friendly. The Codisto team, in that version, efficiently handled the configuration for my store, simplifying the entire process. The convenience of a straightforward setup, coupled with a manageable monthly fee, made for a seamless experience. Their proactive assistance during the platform setup was genuinely valued.

However, in the current version, the hands-on assistance that was once available has been replaced by a redirection to an extensive documentation resource. This transition places a higher demand on users to possess an advanced level of expertise to navigate and execute the setup successfully. Notably, the product listings exhibit notable shortcomings, including missing product photos and variants that fail to sync appropriately. This results in a confusing array of mixed-up images, where pictures from one item may mistakenly appear in an entirely unrelated product listing—such as finding ring images in a cushion listing, creating a perplexing and less-than-ideal situation.

Despite persistent efforts to understand and resolve these issues, the support received for other concerns has proven less fruitful. It appears that the support team may not be actively seeking new users, potentially hindering a smoother onboarding process. A more collaborative approach from the support team, providing assistance with the setup, could significantly contribute to user satisfaction and overall business success. Streamlining the setup process has the potential to increase user adoption, fostering a more prosperous ecosystem where successful businesses generate better income, ultimately leading to the app's success.

Très Elite
Canada
7 måneder bruger appen
Shopify svarede 29. januar 2024

Thanks for your feedback,

It's important to know, understand and address any issues that may arise. We have reached out directly to offer a personal one on one to further discuss your concerns.

Nikki

1. februar 2024

USELESS! Etsy orders are imported with WRONG price for the discount, it just uses a random discount number instead of the actual discount number that was given on Etsy for every order.

I've contacted their customer support over a month ago and they keep on ignoring me and say they are working on it.
This addon is completely useless if it's importing wrong order prices.

FIX THIS ISSUE AND STOP IGNORING ME

3Dfy
Israel
3 måneder bruger appen
Shopify svarede 19. februar 2024

Thanks for your feedback,

We are pleased to advise these issues are now resolved. Please don't hesitate to reach out if you have any further queries.

Our Support team is available 24/7.

Nikki

20. februar 2024

I have to say the app does its job and the support team is there to help, however their instructions were very harmful for our business.
We asked two different times to two different support people if the application would respect the FREE LIMIT from ebay, so we could simply activate all items and let them sync.
They said yes not one, but twice. But a week later we encounter a 40€ payment and a 50€ payment from ebay. The limit was surpassed.
I believe not having the option to agree to surpass this free limit is a big hole on the implementation, and the terrible understanding of the support team was a tremendous let down for us.
i would greatly recommend not trusting their recommendations.
they also didnt take acountability from their mistake.

JapanimeHunter
Spanien
10 dage bruger appen
Shopify svarede 22. februar 2024

Thanks for your feedback,

We accept this was a misunderstanding and have reached out directly. Our support team is available 24/7, please reach out anytime.

Nikki

30. januar 2024

As a merchant focusing on the German market, I found this app fundamentally unusable due to its severe limitations around tax handling. The platform from which it imports data (Etsy) does not include sales tax in its transaction reports, yet it collects the tax. This presents a significant issue for German merchants who are legally required to itemize sales tax on invoices. Unfortunately, this app lacks the functionality to import orders from Etsy to Shopify with a customizable tax rate, rendering it ineffective for managing financial compliance within the EU.

The lack of attention to such a crucial aspect for European Union merchants is disappointing. Given the EU's complexity and strict tax regulations, this oversight can cause significant operational and legal challenges for merchants in the region. It's a glaring gap that cannot be overlooked, as compliance with tax regulations is not optional but a mandatory aspect of conducting business within the EU.

While I understand the world is vast, and there are markets outside the EU, it's disheartening to see the developers overlook such a significant market segment. The EU may not be the largest market globally, but it's a critical one, with stringent regulations that cannot be ignored. This oversight limits the app's usability for a significant number of merchants who would otherwise benefit from its features.

To the developers, I urge a reconsideration of the app's features to accommodate the needs of EU merchants, especially those in Germany. Addressing this issue not only expands your app's market reach but also demonstrates a commitment to supporting businesses in navigating the complex tax landscapes of their respective countries.

STILWAND
Tyskland
Cirka en måned bruger appen
Shopify svarede 18. februar 2024

Thanks for your feedback,

We understand this frustration and we do have this on our roadmap.

Nikki

22. januar 2024

We've come across a critical error with Amazon listings that the team here is having issues identifying and resolving. They have acknowledged the issues in their software. They are actively working on it, but the last issue we reported has gone unresolved after 2 months.

We are starting to question the technical aptitude of the team, but if something changes, we will update this review.

Gamers Guild AZ
USA
Cirka 2 måneder bruger appen
Shopify svarede 29. januar 2024

Thanks for your feedback,

We are actively working on your request, of which one error has already been cleared. We will continue to monitor and notify you once the other is completed. Please reach out anytime,

Nikki