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Amazing customer service!
I came across a of couple problems which were sorted promptly. Nothing is too much trouble. As I’m quite a novice, having the extra help needed was essential for my growing business. Special thanks to Harryl for helping me step by step!
100% recommend if you’re looking for a powerful multichannel integration with 5 star service.
I'm sure like many others we had to migrate from the free eBay app to a new option and we chose Codisto. The migration process was very simple and they had a lot of automation involved to re-link eBay listings back to your shopify products. Also, whenver I had a question they have a build in chat support that is very prompt and helpful. We are new to their platform and their are always areas to improve but we like it way better the the discontinued free eBay app.
Thanks for your review!
So glad you have had a positive experience migrating from the free eBay app to the Codisto app and good news it's way better too 😎 Please reach out anytime!
Nikki
Great customer support. nice work!
Great app for selling on amazon but keeping stock control in shopify. Some teething issues but the support is fantastic :)
Great thus far! Quick and Simple, exactly what I needed. Glad I signed up, cross platform post like this make my life easier.
We're all about making it as easy as possible!
Thanks for your review and please do reach out anytime!
Nikki
I used this app to help me put over 6 thousand products on Amazon. They held my hands through it all. I really appreciate everything Codisto did to help me accomplished my goal.
Seems like a helpful tech support department, they called me today and will help me with my listings.
:)
This app is horrible!! Its soooo slow and the statuses don't make any sense. The guide to the statuses is not in sync with what you see and they are far from specific. There is no clear update/insert/edit settings to manage how to push the changes. Less than 10% of my listings got posted and created a lot of errors, the most annoying one being, it pushes product variants as seperate listings without the variant info, so now if i have a tshirt in 5 sizes, there's 5 listings instead of 1 with size options and the size options isn't even mentioned on the listings, so I guess the shopper is just supposed to guess? This really sucks! I want my money back.
Thank you for leaving a review and sorry to hear you had a poor experience. If we may offer some comments that may help:
Amazon do not allow creation of variation listings if the data contained in the variation products inside Shopify is inconsistent e.g. Brand has different values. To fix you need to cleanse the data in Shopify first then relist.
Amazon will return errors if the product data in Shopify isn't sufficient to create listings e.g. missing UPC/EAN data.
We believe the statuses are logical and correctly reflect Amazon sync status. Your report of slowness is surprising to hear about - it's very rare for us to receive this kind of feedback.
Having said all this, it's our job to make you easily understand how to use the product and feel comfortable doing so and unfortunately your experience suggests we failed this time in that regard. We will review our in app messaging, support responses and help articles in order to meet our commitment of constantly improving our communication and product feedback.
Apologies we weren't able to meet your expectations this time.
The best eBay app for Shopify. Customer support is awesome. I would highly recommend Codisto to anyone who want to selling ebay with ease.
I first used this system back in 2020 and it was fantastic.
I stopped using it and then tried to use it again now (2/22/24), it is the worst application I've ever used in my life. I'm not exaggerating. There are no clear detailed instructions. Nor can you even find answers to simple questions like what does it mean when the offer status is "missing". How can anyone use a system when you can't even understand what the information on the user panel means?!
Also in a 16 hour period, I had to clear my cache and cookie history TWICE. That still didn't solve it so they then had me go into a system administrator panel that no lay person should ever have to go to.
The system created 216 listings with zero price and their explanation was that I have price sync turn off. Which I do as I use an autopricer. Well it seems that their system them creates the listings with no price!
I'm literally shaking and have a migraine from trying to use this system for the past 48 hours.
Don't do this to yourself!! Use anything else!!