Rezensionen (2.062)

Gesamtbewertung
4,2
Anzahl pro Bewertungsstufe
  • 82 % der Bewertungen sind 5 Sterne
  • 3 % der Bewertungen sind 4 Sterne
  • 1 % der Bewertungen sind 3 Sterne
  • 2 % der Bewertungen sind 2 Sterne
  • 11 % der Bewertungen sind 1 Sterne
12. Dezember 2023

The Etsy integration has a lot of problems. I edited things directly on Etsy because there are many properties that can't be changed in the app. However, when it syncs, it just replaces everything I changed. If it was only a few changes overwritten, I could manage, but it's over half a dozen.

doingly
Vereinigte Staaten
3 monate mit der App
Shopify hat geantwortet 15. Dezember 2023

Thank you for your feedback,

We have reached out directly to further understand your concerns and provide the appropriate support required.

Nikki

1. Februar 2024

USELESS! Etsy orders are imported with WRONG price for the discount, it just uses a random discount number instead of the actual discount number that was given on Etsy for every order.

I've contacted their customer support over a month ago and they keep on ignoring me and say they are working on it.
This addon is completely useless if it's importing wrong order prices.

FIX THIS ISSUE AND STOP IGNORING ME

3Dfy
Israel
3 monate mit der App
Shopify hat geantwortet 19. Februar 2024

Thanks for your feedback,

We are pleased to advise these issues are now resolved. Please don't hesitate to reach out if you have any further queries.

Our Support team is available 24/7.

Nikki

Bearbeitet am 18. Januar 2024

Okay this app literally does not do the single thing it is supposed to do, which is syncing your pricing and inventory counts to 3rd party marketplaces. I have spent hours on chats and videocalls with support and they have absolutely nothing for me. It's with the developer team which is laughable because I am asking for the most basic functionality of the app to work the way that all of their reps expect it to work. Just an utterly unusable product.

Update: they finally got it working. All was well for a few weeks until I realized all prices were marked up by 5% on Amazon. All settings correct and unchanged. Support is trying but super unsure what is happening. Unusable app I don't know how Shopify endorses this

Orchard
Kanada
3 monate mit der App
Shopify hat geantwortet 14. November 2023

Thanks for your feedback,

All prices are now back to web price. Please reach out if you have any further issues. Our support team are available 24/7.

Nikki

18. Dezember 2023

The app works very bad on amazon seller account, service havent solved the problems sync amazon orders. Bad experience and after 1 month I canceled the app.

Trade Wholesale Company
Italien
3 monate mit der App
Shopify hat geantwortet 21. Dezember 2023

Thank you for your feedback,
The issue raised has since been resolved. We are sorry to see you go but would be happy to discuss any further queries should you decide to return. We wish you well in all your future endeavours.

Nikki

Bearbeitet am 24. April 2020

It is not the perfect application for Amazon Europe.
Many errors in product variations, due to flaws in the translation of fields from country to country (Spanish, Italian, Germany, French and English). After 2 months, the development of a solution to this problem is still not operational. The Shopify store cannot be integrated with all European countries.
Works Weel with EBAY.

Pacifique Sud
Portugal
3 monate mit der App
Shopify hat geantwortet 8. März 2021

Thank you for your review. We have spent time improving the translation of some fields for Europe which makes listing on European marketplaces easier.

20. Juni 2019

I never write reviews, but this app is rubbish :( it's caused me so countless customer issue problems. It sends some orders through to Shopify and not other & if you use a fulfilment centre and want the orders to push through once dispatching them from Shopify the app only partially works on this front as well. I tried asking their customer service team and i simply get referred to either Shopify or my fulfilment centre...what a headache!!

Gofybr - Hair Building Fibers
Vereinigtes Königreich
3 monate mit der App
Shopify hat geantwortet 23. Juni 2019

Firstly, sorry to see you having problems - of course it's frustrating when things don't work as expected but you have to be careful to vent in the right place/at the right source.

This review is inaccurate and misleading because Codisto has correctly sent all orders to Shopify. The errors lies with the order fulfillment app NOT Codisto. Leaving inaccurate reviews causes problems for everyone in the app ecosystem (not just the app developers).

If you reinstall the app and reach back out to support we can find the thing causing your fulfilment provider to crash by looking at the set of orders failed and then you have sufficient data to work with their support.

7. März 2023

TERRIBLE CUSTOMER SERVICE. Their API feed DOES NOT work with Google Merchant Center, don't listen to their lies. Google confirms their feed does not send "Target Country" or "Destination" details, which are required by Google Merchant Center. Wasted many hours talking to useless customer service (Arlie and Chloe) who know nothing and don't read the actual support requests, they just lazily copy and paste "help" articles which are useless and don't address the actual issues. We set up the feed exactly as their support documents describe, but the feeds don't work. Can use any other API app and it works fine. USELESS APP - STAY AWAY

The Traders Australia
Australien
3 monate mit der App
Shopify hat geantwortet 8. März 2023

Thanks for your feedback,
We have many merchants sending Target Country and Destination details without issue. We have reached out to discuss this further with you, we would really appreciate the opportunity to ensure all issues are fixed.

Nikki

4. Dezember 2023

Barely works for Etsy. I can't speak to the other integrations because I only connected Etsy and had a bad experience.

If your Etsy listings are exactly the same as your shopify products, this app will sync purchases. However, it will not sync any discounts that the customer applies on Etsy so it makes all analytics on Shopify useless. It also will not sync any personalization data from Etsy. I was able to do some matching using SKU, but it still didn't work great. If you complete the order on Etsy, it will not sync the data to Shopify.

I could have made this work were it not for the discounts not being reflected, but after having contacted support several times with no solution, I have given up.

Fuzzy Cove
Vereinigte Staaten
2 monate mit der App
Shopify hat geantwortet 15. Dezember 2023

Thanks for your feedback,
We have investigated your concern and can confirm this is now resolved. We have reached out directly to notify you. Please don't hesitate to reach out if you have any further queries.

Nikki

3. Januar 2023

The app works kind of ok but it has some very serious issues.
I have 2 Shopify stores and 2 eBay stores, the issues im having are across both stores so its not a localised issue or settings, its the app thats faulty.

It creates return policies and assigns listings to it automatically
It creates shipping policies and assigns listings to it automatically

I have to check daily and reassign listings to the correct eBay business policies and the next day the app has assigned other listings to policies it created all by itself.

Support are nice but apparently blocked by back end engineers or something, Its been months of back and forth emails with no solution - however they're more than happy to take my monthly fee for an app thats not working as advertised

Uprooted
Australien
2 monate mit der App
Bearbeitet am 7. Januar 2024

This app has been nothing but a headache. Support usually has no clue how to fix things, although they are usually very nice. It's unfortunate because this app is totally necessary if you sell on Walmart. It would be so simple to explain how to fix the app but seems there have been no upgrades on this app in forever. It's a pity. I wish someone that works at this app/company would actually fix it and make it work properly.

EDIT – After several support attempts — the main issues with the app still persist. Want a custom product detail page for shopify—that's awesome! But NOT awesome if you realize that EVERYTHING SYNCS TO WALMART AND THERE IS ZERO CUSTOMIZATION.

Tundra Tribe
Vereinigte Staaten
2 monate mit der App
Shopify hat geantwortet 15. Dezember 2023

Thanks for your feedback,
We have reached out to further discuss your issues, we are available 24/7.

Nikki