Rezensionen (1.727)

Gesamtbewertung
4,3
Anzahl pro Bewertungsstufe
  • 84 % der Bewertungen sind 5 Sterne
  • 4 % der Bewertungen sind 4 Sterne
  • 1 % der Bewertungen sind 3 Sterne
  • 2 % der Bewertungen sind 2 Sterne
  • 10 % der Bewertungen sind 1 Sterne
24. November 2022

very helpful, did a great job! again - very helpful, did a great job! minimum 100 characters minimum eh Shopify, I want to give this guy credit but what can I say, he answered all my questions promptly, couldn't ask for more.

LordFox.com
Vereinigtes Königreich
Etwa 22 stunden mit der App
Shopify hat geantwortet 30. November 2022

Thanks for your review!
So glad we were able to resolve and answer all your queries promptly! Please reach out anytime!

Nikki

6. März 2023

Nice premise, but this app fails to perform basic features like sending only FBM orders to Shopify and requires a hack to keep Amazon sellers from violating Amazon TOC on communication. I really wish it had worked, but Support could not resolve the FBA orders being created randomly in Shopify. After a lot of effort to set up and configure, it is back to searching for a solution that works as advertised.

Vesta Precision Europe
Vereinigte Staaten
17 tage mit der App
2. August 2022

Fantastic support, fixed my problems withing 10 minutes, would recommend to anyone trying to sync shopify with ebay

KINGOFKICKS UK
Vereinigtes Königreich
Etwa 21 stunden mit der App
Shopify hat geantwortet 15. August 2022

Thanks for your review!
We're so glad you could sync with eBay and in 10 mins - wow 😎 Our support team are available anytime, please reach out!

Nikki

22. Februar 2023

Full functionality, fantastic live chat support. Highly recommend.

windowmotor.com.au
Australien
Etwa 20 stunden mit der App
21. April 2020

5+ stars Easy to use even if you have a lot of products. Everything synced up automatically and any change I needed to make I just did it through the app and products were automatically updated.

PrintOnDemandStores.com
Vereinigte Staaten
Etwa 19 stunden mit der App
Bearbeitet am 28. Mai 2018

My products do not exist in Amazon, it is assumed that new ASINs must be created, now I get this error: include the following attributes: product_type. Feed ID: 0. For more troubleshooting help, see
  the support does not look how to solve it, nor do they look at the emails that I have sent, calling Amazon repeatedly to tell me what is the problem of this application ... if it keeps giving me errors they will block my account ... if you put a negative comment they call you to take it away, but they do not look at what happens or explain anything to you

Bohemiam Jungle
Spanien
13 tage mit der App
Shopify hat geantwortet 13. März 2019

Thank you for leaving a review. We're sorry you experienced problems with the app. Generally merchants are complimentary about our customer support but we acknowledge we aren't perfect and if you receive support that was below par we apologise.

Bearbeitet am 26. Mai 2021

I installed this app to connect with Amazon.au on my recently launched Shopify store (switched over from Neto) and had no end of trouble. Only about 20 of my 600+ products were successfully synchronizing (all orders were synchronising properly) - so it was clear that the app was connecting to Amazon but Codisto could not work out why the other products weren't synching. I had previously listed to Amazon via my previous Neto store without a problem so all my product data in Shopify and my products in my Amazon account are fine (GTIN, images, pricing etc). Numerous email exchanges with tech support only produced progressively less realistic solutions to solve the problem, culminating in Codisto saying "everything looks fine at our end so there isn't a problem". Which is obviously not the case. Some of the suggestions were to change things in my product data for things that are not even used by Amazon to synchronise listings or were fine when it was Neto talking to Amazon but didn't work when it was Codisto talking to Amazon. Yesterday I deleted the app and installed a competitor's app which works perfectly. A couple of minutes updating settings and within half an hour all my products were successfully synched with Amazon. This shows that the problem was not with my products and not with Amazon - it is clearly a problem with Codisto but they refused to acknowledge it (or their tech support people are insufficiently experienced to resolve the issues they are employed to resolve). I can't fault the tech support people for their efforts to solve the issue but there is clearly something wrong with the software and their training to identify why some items were synching and most weren't (and all my products are the same brand/product type/Amazon category etc so it's not as though my problems were due to variations in what I am listing to Amazon). As a final note, Codisto really needs to install a text chat system or phone clients to talk through the problem in real-time. It is very hard to troubleshoot issues like this via email. (additional comment in response to Codisto reply) Given my products all synched properly previously with Neto and then later with an alternative Shopify app, then there is clearly something wrong with your software. To claim you are confident there is nothing wrong just sums up the problems with your service. Your customer service team is poorly trained and unwilling to acknowledge there was a problem.

Bunyip Toys
Australien
13 tage mit der App
Shopify hat geantwortet 24. Mai 2021

Thank you for your review but we are confident there is nothing wrong with our sync. If there is a failing here it is that our customer service team didn't escalate the issue to our tech team fast enough for us to investigate and explain what was required for you to get the result you were looking for. We are still happy to look into this and resolve whatever the issue is you are experiencing but since you have uninstalled this isn't currently possible. Please reach out via support directly if you wish us to explore further.

16. Januar 2023

Amazing customer service and very easy to use. Has been really easy to set up and I cant wait to continue using Codisto in the future.

Bubs 'n' Bits AU
Australien
Etwa 17 stunden mit der App
Shopify hat geantwortet 19. Januar 2023

Thanks for your review!
We will take "Amazing Customer Service" every day :) Glad you have found the app easy to use! Please reach out anytime!

Nikki

22. April 2020

I had been listing my most popular items to ebay manually and making some sales but now I didn't list more than 2 products from my entire store because it took forever. With this app it immediately found all of my products and let me list them in just a few minutes.

Thank you to the app makers for this one

Love For Animals
Vereinigte Staaten
Etwa 16 stunden mit der App
21. Dezember 2021

Best App for synch your order from Amazon to Shopify. I love it!!!
Easy to set up and the support team is very fast and professional!!!

SAEBIS®
Deutschland
Etwa 15 stunden mit der App