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Great APP so much better than M2epro, will recommend it to all. Really good and fast support. Thanks
I love this App. I always had difficulty with my listings, but now it's simplified taking a lot of stress out of the process. The support is excellent.
Easy to use software. Great customer support! I would recommend it to anyone seeking one app for these major integrations.
Thank you for your review!
What a great recommendation, easy to use and great support! 😎 Please reach out anytime.
Nikki
The app itself works relatively well although we recently were logged out of our eBay Store (within Marketplace Connect app) and had to contact Support. When starting the Support query I had said "our eBay store has been 'disconnected' from Marketplace Connect"... Well apparently this terminology is wrong and the agent was more concerned about lecturing me on definitions and winning an argument about 'Disconnection' being different to 'Logged Out'... The agent went to the trouble of sending me screenshots of my own messages highlighting words like 'Disconnected' and remained argumentative and unconcerned about the problem till the end of the chat. My request was pretty simple, that we are notified when the sync between eBay and Marketplace Connect stops working... as a result of the link between Marketplace Connect and eBay not working, 17 orders over a 3 days period were not sync'd. In the end I closed the chat in frustration with the attitude of Support. The app itself is pretty good although if your eBay login token expires you will not be notified and as a result, the orders will not sync until you log back in - You will not be notified that the token expires, you will not be notified that the sync has stopped working... Can deal with that but the attitude of Support was really disappointing.
Thanks for your feedback,
We sincerely apologise for this misunderstanding, you can see from other reviews, we rarely have negative feedback on our support team.
Our app will generate an email on the expiry of the ebay authorisation token.
We have reached out directly to provide further information on both of these issues.
Nikki
supporting staff
very very hardworing
codisto is best app
m really enjoy to run this app
my most cliebts have this app
Thanks for your review!
Great to hear you love the app and have had a positive experience with the support staff. Please reach out anytime!
Nikki
This app does not work, and very very slow app. I tried to list on amazon and Walmart it will not list. Will not link eather errors errors and errors.
Thanks for your feedback.
We have reached out directly with a response to your query and offered an onboarding for further assistance.
Nikki
Works okay for Walmart, absolutely horrible for Ebay. Support is terrible. We'll be looking for something else. And no, they did not fix it for us.
Thanks for your feedback,
We reached out and we resolved this with you online.
Please don't hesitate to reach out if you have any further queries,
Nikki
Easy to use and set up. The spreadsheet format is quite intuitive. Very powerful when used with metafields. Great, helpful support with very quick replies.
This app is horrible!! Its soooo slow and the statuses don't make any sense. The guide to the statuses is not in sync with what you see and they are far from specific. There is no clear update/insert/edit settings to manage how to push the changes. Less than 10% of my listings got posted and created a lot of errors, the most annoying one being, it pushes product variants as seperate listings without the variant info, so now if i have a tshirt in 5 sizes, there's 5 listings instead of 1 with size options and the size options isn't even mentioned on the listings, so I guess the shopper is just supposed to guess? This really sucks! I want my money back.
Thank you for leaving a review and sorry to hear you had a poor experience. If we may offer some comments that may help:
Amazon do not allow creation of variation listings if the data contained in the variation products inside Shopify is inconsistent e.g. Brand has different values. To fix you need to cleanse the data in Shopify first then relist.
Amazon will return errors if the product data in Shopify isn't sufficient to create listings e.g. missing UPC/EAN data.
We believe the statuses are logical and correctly reflect Amazon sync status. Your report of slowness is surprising to hear about - it's very rare for us to receive this kind of feedback.
Having said all this, it's our job to make you easily understand how to use the product and feel comfortable doing so and unfortunately your experience suggests we failed this time in that regard. We will review our in app messaging, support responses and help articles in order to meet our commitment of constantly improving our communication and product feedback.
Apologies we weren't able to meet your expectations this time.
Started using the app for eBay was than looking around to remove unneeded apps and decided to use also Google Shopping. Was not a good idea, categories to be imported from the Support as first they where not there and than after a week they disappears again. Because I m selling products made too my specifications it's very important for me to have the attribute identifier exists, as this products do not have Grin or other identifier. Support was not really helpful just said that's not needed. As I provided Google Shopping help pages with details that show it's needed I did not get an answer anymore. Ok I fixed it now and decided to remove codisto and after a day using the old app again I can see a jump in revenue. Update: now after writing this review I got within less than 24 hours an Email telling me that the missing google shopping categories are now available and that the "Identifier exist" attribute would be not needed as there was no error returned from google. To the product categories I'm surprised that nearly 2 weeks nothing was done and now in 24 hours. In regards to the Identifier Exists I have clearly seen on my conversion rate that this field seems to be needed and it was even shown on a page the codisto support provided me with, in shopping you might not get a message when products only limited approved.