Shopify Marketplace Connect

This app works somewhat well for eBay but it's absolutely awful for Etsy. There's a ton of errors, missing categories, and unmapped fields. It's incredibly slow and unresponsive. A real pain to use. A ton of work needs to be done to get the data to behave properly and the data sync is very slow.

Unfortunately this app doesn't work for medium sized sku counts, and and above.

I have been trying for a few weeks to get the listing to synchronise from Shopify into the app, speaking with the support team, but this keep failing with various backend errors. There appears to be no initative to fix this or provide support - all I get is responses that say they can;t tell me when they will resolve this.

This all seems pretty fundamentally lacking to me.

I am afraid I cannot recommend a system that is this unreliable. We will have to use an alternative solution.

Horrible app. Does not sync to Walmart and customer support gives you the run around.

It does not recognize the variants of each product. I've been figuring this out for a month now but it never gets corrected.

Pro:
- Support replies quickly

Con:
- Unable to help & unwilling to admit that they don't know
- Unable to connect you to the correct channel of support from the start
- May not respond to everything you asked but insisted that they did.
- Expect a thumbs up for the chat review even though 0 problems have been solved.
- Chat reviews are NOT anonymous looool = They don't want to hear you out. Just want to get a pat on the back with a thumbs up. ***Will harass you otherwise.***
Just this alone deserves negative stars. Never considered changing the hosting website until now.)

Concerning if this is how the rest of Shopify operates. Waste of time (unless you enjoy chatting unproductively).

App fails to sync stock correctly with eBay, due to this I've now missed out on THOUSANDS of pounds of revenue due to the customer service not being able to effectively assist in solving the issues we're facing.

Impossible for us to use when variants on our Shopify products have to be mapped to variants on eBay, but eBay categories we sell under don't support variations. Support was not able to help us.

Shocking support, the app does not work and has bugs that prevents products being listed on Amazon. How they can charge you for something their app simply cannot deliver.

This app doesn't provide anywhere close to what you'd need to implement these integrations smoothly... Barely any proper mapping, import, or export tools for products.

EDIT: In response to the below comment, I would gladly delete this review if I'm wrong. I have been back and forth with your support, and they have told me specifically "The Color and Size variations from Shopify won't sync" and "need to be manually entered". To expect users to manually enter data that already exists in Shopify is simply not using it as "the source of truth" as claimed. Variant options like color and size are critical for the apparel industry and are going to be required for virtually every marketplace integration and the data is literally already in Shopify, but the app won't map it.

Signed up to integrate with Target+ after 2 months it still doesn't work. The team is polite but will not give insight into when they will get things working. This doesn't seem to be a priority for them. I don't even know why they offer this integration it it never worked in the first place, they are just wasting everyone's time. Shopify should not allow apps that are not tested and working on their marketplace.