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Quick support,
Very helpful and fat response
Great customer service, answers right away, very helpful and knowledgeable. Happy with top and help of agents!
Great app. Works seamlessly with eBay and Etsy. So far, so good.
Mark is an absolute star - Mark really helped in re authenticating my store connection - great support as always !
Thank you Adrian. Very good support and it is precise information from you. https://www.vibezcanvas.com/
5 Star Service from Joy, she was fast and efficient in helping me identify the problems with my listing, and was resolved within a few minutes. highly recommend.
Support is great! They can always provide the help we ask for.
awesome customer service
I am updating my review after having been in touch with the support team. I was advised - "The categories you have set in Shopify is only for your Shopify store. That means you need to manually set the category on the app."
This is time consuming when you have over 2,500 products and have to manually set the category for each one.
Other than this issue the app works well and customer service (Jeffrey Avila specifically) is great at trying to help. Hopefully the category feature can be fixed somehow in the future.
Thanks for your feedback,
We have reached out directly to offer our assistance and support to help you start selling on eBay successfully. We understand that getting started on a new platform can sometimes be daunting, but rest assured, with the right guidance, the process can be quick and straightforward.
We would be delighted to hear from you and schedule an onboarding session at your convenience to guide you through the necessary steps. Please feel free to reach out to us to arrange a suitable time or if you have any questions or require further assistance.
Nikki