Rezensionen (2.062)

Gesamtbewertung
4,2
Anzahl pro Bewertungsstufe
  • 82 % der Bewertungen sind 5 Sterne
  • 3 % der Bewertungen sind 4 Sterne
  • 1 % der Bewertungen sind 3 Sterne
  • 2 % der Bewertungen sind 2 Sterne
  • 11 % der Bewertungen sind 1 Sterne
20. November 2024

Poor customer service response times, doesn't want to help you resolve the issue. Same issue unresolved for a week now.

Elizabeth Mott
Vereinigte Staaten
Etwa ein monat mit der App
Bearbeitet am 13. Dezember 2024

Se sei un venditore professionale con inserzioni ebay on line da molto tempo, questa app è assolutamente da evitare.
Problemi con il match dei prodotti su shopify. Stabilito che hai bisogno di copiare tutti i dati delle vecchie inserzioni da ebay si attiva un bug e quindi l'app importa un sacco di dati sbagliati, Prezzi dei prodotti con varianti, dettagli di prodotto, ecc. Un vero delirio senza soluzione. Dopo due settimane di segnalazioni nulla è risolto.
Se utilizzi il prezzo fisso per le inserzioni rischi di trovarti con oltre 200 inserzioni salvate con i prezzi a 0. Se provi a salvare tutti i prezzi da capo, uno per uno perché l'app non ha un sistema di import, ti ritroverai di nuovo i prezzi a zero il giorno dopo.
L'assistenza dice che l'errore è il nostro. Peccato che le istruzioni ce le abbiamo date loro e noi sicuramente non salviamo i prezzi con valore 0.
Per concludere, dopo un mese dall'installazione ancora non siamo riusciti a mandare on line in modo regolare le nostre inserzioni su ebay perdendo un sacco di vendite ed avendo perso un tempo inestimabile.

divertity
Italien
25 tage mit der App
14. Dezember 2024

The app was full of bugs, all I needed was to connect already existing Shopify products to already existing Amazon listings. It was a nightmare. App would crash if I selected more than 20 products.. after going 10 products at the time some would show as active some as inactive yet none were passing along the inventory information. Shopify said they could not help even though it is a Shopify app, the developer blamed it all on Amazon and nobody was able to fix the issues. Products kept going from inactive to publishing to inactive... then some went to active, and thrn bact to inactive. And to top it off it sends orders info to TaxJar without identifying them as Amazon orders and without the tax information. I would give it zero stars but that is not an option. I went back to Sellbrite, I rather have separate inventories than to deal with so many bugs and slow support than won't actually do anything but blame Amazon.

Jest Paint - Face Paint Store
Vereinigte Staaten
Ein tag mit der App
10. Oktober 2024

TL;DR - I would give negative stars, if possible. Constant issues with ALL marketplace integration product syncing. Support tickets repeatedly closed without resolution, lack of communication. You're going to waste a lot of time explaining the same thing weeks on end, time better spent on other aspects of your business; look elsewhere for this service.

I have tried all the available marketplace integrations via Marketplace Connect, excluding Target+ due to policy issues. Every single one of these marketplaces have not been able to function properly; SKUs will error out without warnings, images and other critical data will fail to update when changed within Shopify, the GUI is acceptable but not intuitive and differs from marketplace to marketplace rather than being consistent.

Support will reply quickly, however, they will pass the buck to someone else just as fast. You will not receive additional contact info when a ticket is allegedly escalated. After showing proof an issue is on Marketplace Connect's end via their own logs, they will deny the facts and point fingers at the marketplace. Over the course of a month and a half, a ticket will be closed multiple times without notice. Support will reply with generic responses with no additional information or progress status updates and ultimately choose to stop replying altogether after supposed escalations.

Highly disappointed with this app and wish it could accomplish what it says it does.

MillersMMMerch
Vereinigte Staaten
Etwa ein jahr mit der App
Bearbeitet am 19. Februar 2025

I had to change my review, as the Shopify Marketplace Connect support are unable to resolve an issue with their app not being able to submit our listings to the Walmart Marketplace. Their support team gave me the runaround trying random configurations in the Shopify Marketplace Connect app before informing me that "listing your items on the Walmart Marketplace is not their problem and reach out to Walmart Marketplace support resolve the issue". Listing items on the Walmart Marketplace was not a problem until I installed the Shopify Marketplace Connect app. Now we are unable to list our products in a marketplace, as the Shopify Marketplace Connect app corrupted our ability on the Walmart Marketplace to do so. Beware before installing this app, as it will negatively affect your business and support will be unknowledgeable and unwilling to assist you!

Arcadia Publishing
Vereinigte Staaten
5 monate mit der App
7. Oktober 2024

Not secure. There is an integration issue with Walmart, and customer support requested we share private API key pairs and secrets in plaintext. Unimaginable.

Materia Store
Vereinigte Staaten
12 monate mit der App
3. November 2024

Be careful!! This app is not written well and you can easily list everything from your shopify website. I accidently listed over 4000 items and eBay billed my £1500 in listing fees!!!

Needs work and pages set up.

LiamsBargains.co.uk
Vereinigtes Königreich
9 tage mit der App
Shopify hat geantwortet 11. November 2024

Thank you for your feedback,

We provide an acknowledgement window prior to connecting your marketplace. Please note that Marketplace fees are beyond our control and therefore the responsibility of the seller.

Nikki

3. Oktober 2024

Horrible experience. Absolutely the worst. I have tried disconnecting from Walmart, waiting 24 hours and reconnecting but have all kinds of issues with API keys, permissions, you name it. And I'm in the business. This app simply is so buggy that it takes way too much time to try to fix listings. And I only have 10 products. Someone really needs to look at the user journey - the user experience - for someone who has issues so they can figure it out. The app may work if you have everything perfectly set up, but if you don't or you can sync, can't publish, and everything with your products is fine on all the other feeds, then something is so very wrong with this app. Do better SHOPIFY. This is horrid.

Ginger's Breadboys®
Vereinigte Staaten
Etwa ein jahr mit der App
27. September 2024

Its a horrible tool when you want to manage inventory by youself. They don't offer an option to disconnect your product with their app, so you literally lost the product inventory edit permissions.

INCIPAL DESIGN
Sonderverwaltungsregion Hongkong
Etwa ein jahr mit der App
22. Oktober 2024

This app has, unfortunately, done nothing but completely mess up all my eBay listings repeatedly. I have SKUs set for every single variation, but it's still overwriting my listings somehow with outdated, incorrect information. I've had to cancel several orders because buyers purchased from these incorrect listings and I would have had to fulfill orders at a loss. I really can't recommend this to anyone.

Stephanie Cervi Design
Vereinigte Staaten
9 tage mit der App