Rezensionen (1.889)

Gesamtbewertung
4,3
Anzahl pro Bewertungsstufe
  • 83 % der Bewertungen sind 5 Sterne
  • 4 % der Bewertungen sind 4 Sterne
  • 1 % der Bewertungen sind 3 Sterne
  • 2 % der Bewertungen sind 2 Sterne
  • 10 % der Bewertungen sind 1 Sterne
1. Februar 2024

This App is for IMPORTING FROM AMAZON TO SHOPIFY...NOT SENDING FROM SHOPIFY TO AMAZON I WASTED 4 HOURS OF MY LIFE ON THIS. WRITE WHAT THE PRODUCT DOES!

PeaceQueenPublishing
Vereinigte Staaten
4 monate mit der App
Shopify hat geantwortet 19. Februar 2024

Thanks for your feedback,

Marketplace Connect is an integration app that syncs data from Shopify to Amazon, eBay, Etsy, and Walmart. Just to clarify, the app isn't intended to import data from these marketplaces back to Shopify.

If you need further clarification or have more questions, feel free to reach out.

Nikki

13. Oktober 2023

Was always buggy and slow (as Codisto) but now its moved to Marketplace Connect the App is just awful and we have uninstalled as its just unusable.

theSwimmingShop
Vereinigtes Königreich
Etwa ein jahr mit der App
Shopify hat geantwortet 16. Oktober 2023

Thanks for your review,
We understand there have been issues. We have provided a response directly for further discussion, if you would allow us the opportunity to do so.

Nikki

Bearbeitet am 24. Oktober 2023

Since Shopify has taken this over, they've destroyed the app and any work you've previously done. I had all of my settings correct and everything was working fine for months without touching it.

When Shopify took this over, here's a few things that have happened.

- It disconnected from Amazon without notifying me. Meaning that no orders were flowing causing late shipments. I almost lost my Amazon store over this.
- All of my settings were changed. So all of my custom titles, descriptions, etc. on Amazon were wiped out and overwritten with what's on Shopify.
- My rankings fell out of the sky because of the second bullet point.
- The app just stopped working and loading. It's like their API to pull in the information just broke.

The developers working on this are destroying people's stores.

biöm
Vereinigte Staaten
11 monate mit der App
1. Februar 2024

USELESS! Etsy orders are imported with WRONG price for the discount, it just uses a random discount number instead of the actual discount number that was given on Etsy for every order.

I've contacted their customer support over a month ago and they keep on ignoring me and say they are working on it.
This addon is completely useless if it's importing wrong order prices.

FIX THIS ISSUE AND STOP IGNORING ME

3Dfy
Israel
3 monate mit der App
Shopify hat geantwortet 19. Februar 2024

Thanks for your feedback,

We are pleased to advise these issues are now resolved. Please don't hesitate to reach out if you have any further queries.

Our Support team is available 24/7.

Nikki

21. Dezember 2023

Worst customer service.
A representitive name Noel lied and tried to gaslight me.

We chose to do a price increase on Amazon in order to offset the Amazon fees. The app published the products in the original Shopify price. When I contacted customer service, they said tha the price the app sent was correct.
I send them screenshot showing that the price was wrong.
He wrote "One thing for sure is that the App sends the information/details to your Amazon Seller Central with the correct Prices. "
That was a LIE as the screenshot shows it did not.

ToyShnip
Vereinigte Staaten
8 monate mit der App
14. November 2023

Horrible Experience in transitioning from Codisto to Marketplace Connect. Without ANY warning, the app stops working. Just found out through a random routine check. Support agent only half-reads my messages, gives out wrong information with high confidence which does not fix the issue at all, and promptly goes offline to not be reached again. Overall, not trustworthy.

Tib Bar Bros
Deutschland
9 monate mit der App
Shopify hat geantwortet 16. November 2023

Thanks for your feedback,
The issue you have raised is now resolved, we have reached out to you directly.
Please let us know if there are any further concerns.

Nikki

10. August 2023

Rainier Salta has given the best service I could have possibly received. He was patient with the multitude of issues, help me understand the software and looked up the cases that my team had previously reported. He did he best to resolve his issues and helped me navigate the app and how difficult and complex it is.
5 stars for him. 10 stars if I could
****BUT***
This app is horrible and should never have been released in this condition. It's buggy and doesn't work. I have two tickets that have been escalated to the dev team and there is no ETA of a fix.
The app is also unnecessarily complicated, has terrible UX design. It has made my job very difficult, has been one of the most frustrating experiences I have ever had with technology. I will be looking into switching.
Please feel free to contact me, I would love to discuss this matter with whatever team rushed the release of something that was clearly not ready to be released as it doesn't work.

An Intimate Affaire
Vereinigte Staaten
10 monate mit der App
Shopify hat geantwortet 14. August 2023

Thank you for your feedback,
We have had so many merchants that have had a positive experience, it is disappointing to hear you have not.
Your tickets are now resolved and we have reached out directly to work with you on understanding our user interface.

Nikki

2. August 2023

App is filled with bugs. Forexample, the field where you are suppose to set a fixed price does not work. Many errors when enabling listing on Ebay. Furthermore, the app cannot manage currencies and VAT properly.

Investment watches
Dänemark
10 monate mit der App
Bearbeitet am 28. Juni 2022

We are currently paying the "Elite plan" of Codisto. We regret deeply having chosen Codisto as our solution for connecting our Shopify Store with our eBay and Amazon marketplaces. Among many issues:
- They have tried twice to charge us 1% ouf our sales, even though given our plan, they shouldn't be charging us anything. They also asked several times access to our store to accept that payment and promising to refund it afterwards, something we find quite unprofessional and suspicious.
- Codisto deleted all the images in most of our eBay listings. We had to code our own solution to solve it.
- We lost money because there was a bug in their currencies conversion. They admitted the bug, yet they did not refunded us anything from the loses caused by their own application.

Jumajo
Frankreich
9 monate mit der App
7. August 2023

We initially had some teething troubles using Codisto but these were resolved over time and the app was working great for us, our listings on eBay were listed without issue. This morning I have tried to list on eBay and everything has changed for the worse, I now do not have a clear process to list my items on eBay, the functionality is substandard to that which was in Codisto. Filtering is a joke. Why move us over to a new tool and give us less functionality than we had. This is now going to take me orders of magnitude longer to list items. I contacted Shopify support and they have not been helpful at all, very disappointed in the whole experience.

Ex Libris Used Books
Vereinigte Staaten
9 monate mit der App