Shopify Marketplace Connect , 1.442 Rezensionen
Linked items all showing the wrong Base Price, so to work out the price you have to go into eBay and keep checking - easier just to update the eBay price via eBay, so what's the point???
Will Update once they fix.
Why, does this App keep having issues... PLEASE Resolve ASAP
Great app to work with and the online Live Chat support is good too for basic help and set up...however if you require technical support escalation due to technical issues please be aware this could take weeks even months to sort out. I have raised 3 tickets over 3- 4 weeks and still awaiting a reply from them.
Thanks for your review,
We have reached out with an update today on your issues, please do not hesitate to reach out to the support team anytime.
Hi team, The install page is frozen, when I click install it try's to open a page but nothing comes up?
*Update - After using a different app to upload my products I discovered this app does not work with eBay Motors. Or at least not eBay AND eBay motors. Their "solution" is to double your work by creating a new eBay account so you have to manage eBay and eBay motors listings separately.....even though eBay makes no such distinction and there is no login or even a seller dashboard for eBayMotors.
This app is pretty useless as it only pushes products in your Shopify store to the marketplace, and not the other way around. It can see the listings and all the information, but it can't do anything useful with it. Two stars, because while it only does half the job, it appears to do that half reasonably well.
Thank you for your feedback,
We do appreciate your comments, however we do not advertise our app as an importer app, there are many on the Shopify App store.
We have a seamless integration with Amazon, ebay, Walmart (US) and Etsy. You get instant updates of inventory and pricing, bulk edit for large listings, and the ability to set different product titles and prices.
Please reach out if you would like to learn more,
We've used Codisto for awhile and it could be better. The old eBay app used to allow us to choose locations by item. They didn't have a location option until we addressed it with them and was a serious teeth-pulling episode. Eventually they came up with the means to pick ONE location which we figured out a way to manage (despite the fact that some items come from one location and some from another). Now with Walmart Marketplace ending and this app being official (?), the Walmart portion does not have a place to choose locations where the product is coming from. So we sold items out of a location that doesn't have shipping facilities. Why can 2 of them have location option and not Walmart? If this cannot be updated immediately, we'll have to find another app (which I would rather have have to do).
Thanks for your updated feedback,
We do have Multi Location for ebay but not currently for Walmart or Etsy. These are certainly on our roadmap and will be added very soon!
Great customer support, but there are a ton of things that I asked that they could not provide an answer to. For example, if u have an error on one of your listings, it doesn't say which field isn't correct or what u need to fix exactly. Then on the Amazon side, a product with an error would show up as active on Amazon, so there are definitely some bugs, and customer service doesn't know the answer to most of the questions I asked. The new UI looks good tho :)
After having a few issues with the App, the support have been supportive in assisting getting these resolved and liaising with their development team and keeping me updated when each issue has been fixed. There a couple more improvements needed to the App which they are looking into.
Will update agin when all issues have been resolved.
Thank you for your feedback,
We have reached out and continue to work with you on your concerns and your suggestions for additional features. Our support team is available 24/7.
An important eBay feature "Auto Categorizing" does not work on any of the items or categories, so you need to do it manually, contacted support several time and they can't fix it.
This is an update to my previous review.
Thanks for your review and your recommendation!
Easy, straightforward and top-notch customer support.... what else do you need? Please reach out anytime!
it asked me to update the App and when I clicked update it uninstalled its self now it won't work. I need assistance.
We've been using this solution for less than a year as an apparel seller. Overall, it's been a decent solution that will maintain the stock reliably and list products quickly to Amazon and eBay. However, there are two major issues that a Shopify retailer should be aware of before you move forward with Codisto:
- This app will only set parent SKUs to be FBA or FBM. This means that variant products can only be one or the other. If you run out of a size or color at FBA but you have it at your physical store or warehouse, it can't be listed until you run out of all the sizes and switch the parent back or send those units to FBA. This isn't a big deal for large retailers but if you're a smaller store, it means a good chunk of your inventory is unavailable to customers.
- Support. Right now, Amazon has set a series of mandatory requirements for Shoe listings. Codisto allows you to set up the required fields but it's been having a lot of trouble pushing the product to Amazon. We keep experiencing errors when listing this part of our inventory. We've been going back and forth with support and we're stuck in a feedback loop and nothing is being done about it. We hope Codisto's management will take notice and act swiftly.
Once these problems are fixed, we'll consider revising this review.
Thanks for the feedback. Great to hear you are mostly happy. Your improvement comments are welcomed. The SKU level FBA/FBM issue has been documented and we will look to get this resolved. The shoe listing issue is being investigated further because the errors being received from Amazon are too general for easy diagnosis. We will contact you once we have an update. Thanks again.
Update 17 March 2020:
The SKU level FBA/FBM functionality has been released! We have contacted you via support to let you know.