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Don't work - suppressed all our etsy product.
Support totaly ineffective, it deserve 0 stars.
Loose time and money - go away from this.
Thank you for your feedback,
Our team has made substantial strides in adapting to the intricacies of the Etsy marketplace. One significant challenge was Etsy’s API which does not consistently provide details of successfully created listings, this differs significantly from our experience with other platforms such as eBay, Amazon, and Walmart.
In response to this unique challenge, we have established a protective environment which has been meticulously designed to safeguard your Etsy listings from inadvertent duplication or unexpected deletion, ensuring a seamless experience for our users.
If you are still looking for an Etsy provider please reach out and we can arrange an onboarding to ensure a smooth process with using Shopify Marketplace Connect again.
Nikki
I don't understand how to connect etsy to my store, it does not become active qnd there is no help to guide you.
Codisto was better app and user friendly. I had uninstalled the app.
worst app for walmart marketplace
Thank you for your feedback,
We are sorry you feel this way and have reached out directly to offer you an onboarding, we would very much like to walk you through the process and get your listings active and selling.
Nikki
This app is completely useless, truly not usable. Codisto was great, it worked well, this new Marketplace Connect will not work with anyone who has more than a handful of products to list. I cannot even filter our listings, the data is so slow to load after 2 minutes (timed) about 10% of one filter option was loaded for our 5,000 live ebay product listings. After 3+ years with Codiso, I am now in a rush to move to a new platform that we can actually use. Super disappointed.
Broken link to ebay... second instance suddenly not working. previously selling on amazon and this app caused us to get banned from Amazon for breach of service. No warning. No alerts that orders were not coming, only by chance we checked. Bad service, stay clear.
Thanks for your feedback.
We have reached out to assist you with your eBay issue, to no avail.
We did reach out back in May, 2021 to advise of the order issue you were seeing, but no contact since this time. We would like the opportunity to provide support if you will allow us to do so? Our support team are available 24/7.
Nikki
Codisto support assured me that that they had fixed and earlier problem and that Pryce Sync for Walmart could be turned off. After months of back and forth with support and countless hours of testing different options, they could not find a solution and not even an apology for the wasted time was offered. If they had just acknowledged that it didn't work from the beginning, I would not be leaving this negative feedback. But they just kept insisting that it did it work, probably thinking that I would just let it go. At first they blamed Walmart for it, telling me to disconnect their app and test. I did, I tested for a week and reconnected. It was not Walmart's fault. Their solution is, find another app that can provide a fix for their app. A gigantic waste of time.
Thanks for your feedback,
We do apologise if this has caused unnecessary frustration.
The price sync is part of the feed and is how our app is designed to work. To overcome this we request the report from Walmart but they cannot provide this within the required time frame.
Nikki
Here we go again, couldnt understand why my sales on Amazon had dropped massively only to find that my variations on the products werent listing even though the app said there were no errors. I cant imagine how many £1000s i have lost , as always they have told me its Amazon to blame 16/11/2020. Our best selling item is no longer listing properly on amazon, Codisto have now said it must be my fault or Amazon (usual excuse) as they cant get it to work either , What is the point of this software please tell me!!!!!! 29/03/2019
Again more problems on Amazon. today was a catastrophic failure of Codisto with most of my listings either having no price, wrong price, wrong photo or wrong description, this error seems to have coincided with a new update today . I was told 7 hours ago it was fixed and it wasnt and now i cant get any replies. I now have an Amazon business that has totally wrong data on most of my listings I am always shocked how fast i must reply to my customers but how slowly shopify app developers reply to questions, i really think that to sell apps on shopify they should guarantee a reply time of atleast 1 or 2 hours , or better still they should have a live chat works great with ebay but so many problems with listings on Amazon , constant errors that cant really be explained properly. If it worked on amazon as well as ebay i would give it a 5 and therefore really isnt worth the money they are charging
Thank you for your review, and for continuing to use our Codisto App.
We are currently investigating your ticket request and will respond as soon as our findings are complete. We apologize if you feel this is being delayed, this is not our intention.
Please reach out to us anytime if you have additional questions.
Nikki
Thank you for your review. Apologies that you have experienced delays in support responses. We do offer live chat when agents are available and generally our support time is very prompt (as evidenced by many positive reviews about the quality and speed of our support). However, we acknowledge that at times, due to volume, responses can be slower than desired. The app has been a huge success and we are actively training new support staff to meet the growing demand. We apologise again and thank you for your patience at times in responding to support queries.
Amazon can sometimes be challenging if Shopify data doesn't match the structure that Amazon require. Codisto already contains many automated elements that solve problems listing on Amazon (unknown by many users). Whilst merchants will still be required to provide and amend data in certain cases, we are continuing to improve the product to automate as many Amazon requirements as possible.
A simple problem of adding our Google Merchant account to Codisto has cost us hours or time and $100's of dollars due to Codisto support messing up. Duplicated orders, duplicated ebay and google merchant accounts in codisto. 2 hours+ lost time and staff having to deduplicate orders in shopify and our fulfilment system
Total disaster.. all we wanted to do was add Merchant center to Codisto. Worse still support really not listening to what we say blindly following their docs without a clue what to do when it goes wrong.. not even an apology!
Day 2 support still blindly followed their docs and ignore the customer , even when i pleaded with them they still took action without consulting us first. Honestly, they have turned into a disaster area!!!
Thanks for your feedback,
We have made some adjustments to resolve the issues you were facing. We have reached out to discuss these further with you, but no response has been received as yet. We would really appreciate the opportunity to ensure all issues are fixed.
Thanks,
Nikki
Works ok for ebay. Absolute garbage for amazon. Screwed up all of our amazon listings, messed up our product names on amazon, etc. Support harassed me to remove my initial negative review, saying they would help sort out the issues. They never sorted out the issues so negative review is back up now. Not recommended for amazon.
Thank you for your feedback.
We have not heard from you since October 2021 and this is the first place you contact us? We have reached out many times for information to assist in resolving issues, to no avail.
We want to work with you if you will give us the opportunity, along with the required information for us to proceed. We have emailed a response.
Nikki