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Support has been great since we have linked Codisto to our Shopify account. A response is almost always given/resolved within 30 minutes! Fantastic support from Noel thus far and the app itself is user-friendly with tutorial videos if need be.
Mariel R was absolutely amazing, her support and quick response to my issues are what other companies should strive to achieve, best customer support I have ever had.
Their tech support was invaluable - Thanks Joy V you really helped me understand how to set the app up.
Thanks for your review!
Joy V will be thrilled with your comments! Glad we could help you set up, please reach out anytime!
Nikki
Great customer service! I was having an issue listing a problem and agent, Dale, helped me till I got it listed. Helped for nearly 3 hours. Great experience
This is much easier than manually uploading your products to Amazon or eBay. Once you become familiar with the user interface, it is not so difficult to use. It is a convenient app for me as it only lists products that are in stock. This makes it much easier for us to honor our shipping policies. The customer service department is always available to answer any questions, with a very short wait time for a response.
If you have any issue all you have to do is reach out to 24/7 support and they will do the best of their ability to help you. Cannot complain.
App so far has had a few issues, but most are down to the switch from the old Ebay app. Main Problem just now was 30+ of my Shopify Items stopped syncing the quantity, so I had 0 stock on Ebay !! Contacted Codisto on Live chat, 15min later all sorted. A+
Thanks for your review!
If you are unsure when switching from the native app to Codisto, we suggest reaching out to our support team to ensure all correct processes are being followed for a smooth transition :) Glad we could help!
Nikki
El servicio de atención al cliente es el mejor que he visto en una app de shopify, además la integración funciona perfecto. 100% recomendable.
¡Gracias por tu reseña!
Estamos muy contentos de que su experiencia haya sido positiva tanto para la integración como para nuestro equipo de soporte 😊
¡Comuníquese en cualquier momento!
Nikki
Thanks for your review!
We're so happy your experience was a positive one for both integration and our support team 😊
Please reach out anytime!
Nikki
i like how easy it is to get everything listed and that it is centralized. I hope that you will offer a solution to list on Etsy soon.
Customer Service is awesome. Joy B helped me out today and was amazing. she gets 5 mabuhay stars!
Thanks for your review!
Great to have you on board and glad you have had a positive experience! New features being added all the time, watch out for our Newsletters 😎
Nikki
I used the app to help list products on EBay and Amazon. While I admit that meeting Amazon requirements still made listing a bit difficult, the customer support through Codisto were extremely helpful in getting me through the process.
Thanks for your review!
We aim to please 😎 And glad we could work with you through this challenging process. Glad to have you on board and excited to be working with you. Please reach out anytime!
Nikki