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One final amendment. The staff helping at Codisto is terrific. Keeping one point off since the niche I am in does not show all the details that can be entered on eBay and it is likely that the account is losing some sales due to that. There are a number of options to be filled out if on the site that help items to come up in search that simply aren't there in the software used by Codisto. Overall, once the system is learned it does what it is supposed to do.
Amending this from two to three stars. As soon as I left this review I received a phone call from a shift leader at Codisto. He offered to help me, which he just did through a teams meeting. He was able to see why I was so frustrated at the time it took to list anything and the fact that inventory levels were not updating from Shopify to eBay. He found a solution that he is still implementing. I am hopeful it will work and that I will be amending this higher. Their help, I must say, is very good. ------------------------------- I trialed this. I really wanted to like it. I switched to it from the soon to be retired eBay channel. The help is good so I didn't give it a 1, but the execution of the product not so much. Also, related to the help, they ask you to leave a five star review on the app store almost every time you interact with them so take all the highly rated reviews with a grain of salt. My items didn't pull into eBay correctly which means I was going through one by one to see if they were truly linked correctly or not. I figured one time issue and I could deal, but it would have cost me many hours of extra work. I had to end items on eBay and re-add them. Items are extremely slow to list from one platform to another. My final straw was seeing an item on eBay that I knew had sold previously that day. It had been five hours already and there was no update to inventory. I need something more responsive for inventory levels to avoid sell outs.
This is a great app with. I needed some technical assistance and Jason couldn't have been more help, he fixed it right away and explained what he was doing.
Thanks for your review!
Jason will be thrilled with your comments! 😎 Our team is available 24/7 please reach out anytime!
Nikki
Awesome help every time! Always take the time to find the issue and resolve it for you. **************
Thanks for your review!
Great we could assist you and we will take as long as is needed every time 😍
Nikki
Fantastic customer service! Thank you so very much for the time you spent explaining to me what I needed to do to get this up and running!
Thanks for your review!
So glad our support team could assist 😎 They will be thrilled with your comments, please reach out anytime!
Nikki
I was having some issues with the app and Ronel helped me and explained everything. Great customer service, thanks!
Thanks for your review!
Ronel will be thrilled with your comments! And we're so glad he could help explain everything, knowledge is power! Please reach out anytime!
Nikki
Great Product,
Push product from Shopify to Ebay with 1 click, and push back all data from Ebay to Shopify. Can't wait to try more in this month.
Thank for Technical Support team especially Jonathan Pollard. Jae and Harryl
I liked this app at first, as it linked ebay to Shopify without having issues with inventory. But the default description makes the ebay listing slow and clunky due to it being badly coded. This software is very expensive per month for its simply not amazing UI.
And the final blow was when this app started listing items way under price, as on ebay we mark our products up, and then app free shipping. But this app is constantly listing items to Ebay incorrectly. Making us lose money of a number of sales due to international shipping being FREE, and not marking the product up at all.
And now there is a direct integration between Shopify --> eBay, so why pay for this clunky software....?
Thanks for the leaving the review - all comments are helpful.
We acknowledge your comments on pricing but firmly believe that quality software costs money to develop. We believe our pricing offers tremendous value for what it provides and believe merchants should be careful when being offered complicated integration software for 'free' as there is little incentive for these developers to maintain and improve the software. The performance, user experience and functionality of Codisto is market leading. Please visit the 'compare us' section of our website for more details.
We aren't sure what you mean by "But the default description makes the ebay listing slow and clunky due to it being badly coded" - by default we take your Shopify description to use on your marketplace listings but it's easy to switch to a custom description or amend the current Shopify description. Please email support if you'd like to learn more.
Regarding incorrect listing, the software will never list items 'under price', with free shipping when not intended or otherwise incorrectly. Listing will only occur with the settings used in the product. We can only assume you hadn't configured the settings correctly at the time of listing.
Great app. We used to have the regular codisto for amazon, but when we found out there was one for amazon with ebay, we switched over. When determining an app or software, there are two main considerations; how well the app works, and the support/communication of the provider. Codisto really excels with support, they have a live chat feature, and always reply to emails with clear explanations. We started noticing more sales with Amazon and Ebay since we started using their software. Thank you guys!
Thanks for your review!
Great to hear you have moved over to our Codisto App, which allows you to sell on eBay, Amazon, Google and Walmart US 😎
You are correct we also aim to achieve 1. Excellent sync time 2. Excellent Support ✔✔ Please reach out anytime!
Nikki
Their customer service is fast on responsive on my concern. this app is useful mostly on listing item on different online platforms
Very Helpful Customer Service! Jason D was very helpful and knowledgeable to guide me through the process.
Thanks for your review!
Chloe will be thrilled with your comments 😎 Our Support team are available 24/7 to assist with all your queries, large or small. Please reach out anytime!
Nikki