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Customer service is second to none. Fantastic chat and email support. Can't fault it. The app is good too!!
I had a few issue linking AMZ SKUs but support (MarkL) were superb at helping - quick and really informative. 100% recommend!
It's been over 2months Since I asked for help to get my listings synced to Amazon. It's unfortunate I wasn't able to get the help I needed and was told that this is a Self- Service app. Well, indeed. So we worked it out ourselves with some workaround and asked you guys to have my Amazon GTIN exemption enabled and you did, so thanks! Finally we were able to get our listings synced to Amazon.
I would like to thank Jeff Avila who has been there for me from the time I needed an assistance, we know he did his part and we appreciate it all. Thanks Jeff!!
I was forced to migrate from a perfectly working app to this "new" one, and it's been nothing but problems ever since. The lack of support is infuriating and unacceptable.
My main issues are:
I cannot see my products.
I cannot link my products.
My entire shop is out of sync, and I don't have the time to fix problems that this app caused.
Please fix my shop immediately.
Thanks for your review,
We have reached out with questions to provide support during your migration. We would be grateful if you could provide the necessary information for us to continue our investigation.
Alternatively we can organise a video call to further understand your concerns.
Nikki
Jae was a lifesaver!
App non molto performante ma è gratuita e tutto sommato funziona bene.
L'assistenza invece è eccellente, pronta ad intervenire e a risolvere problemi.
Very easy set-up for all marketplaces. I was able to begin selling on Walmart and eBay within 24 hours. Live chat support is always available and super helpful to guide through set-up issues. Highly recommend this app!
I absolutely love the orders interface. For us, eBay is a huge part of our business. This makes tracking all of our orders and customers in one place. Just one click of import and the order is in your Shopify. The customer service is impressive too. We had an issue and it was resolved in minutes with a clear and concise email. HIGHLY RECOMMEND!
This is amazing
i gave 5star because the live chat with Rain
he is very good helper for dropshipping beginners
Be careful, this app doesn’t restock items after order cancellation. With each cancellation, you’ll accumulate physical stock that won’t be reflected on the website. We are increasingly considering making something else the primary source of inventory instead of Shopify, as it has too many inconveniences.
Thanks for your feedback,
Our app is designed this way, if an order has been sent to Shopify and is canceled on the marketplace, the corresponding order in Shopify is also canceled.
However inventory levels remain unaffected. The cancellation does not result in the product being restocked. This behavior is deliberate considering the possible reasons for cancellation, (for example, unable to fulfil due to damaged or missing stock).
The reason is not provided to us from the marketplace. If Shopify Marketplace was to restock the product, that risks overselling an item that is potentially unavailable.
Our team is available 24/7 please reach out for any further queries.
Nikki