Shopify Marketplace Connect

j'utilise codisto pour la 2eme fois uniquement avec ebay je ne peu donc pas donner d'avis concernant amazon
pour eBay le système est parfais pas toujours simple la création de fiche ebay avec les changements de normes et autre modif impoosé par ebay
avec codisto c'est plus simple la mise a jours des stocks n'est plus un soucis, elle est géré automatiquement par codisto les ventes ebay remonte automatiquement sur shopify
pour la mise en service il ne faut pas hésité a contacté le sav il réponde assez vite et fournisse une grande aide
il vaut mieux effacé les éventuels fiches eBay existante même si le système de codisto permet normalement de les récupérés

GREAT SERVICE

I really wanted to love Codisto. It has a huge potential. The ability to work on multiple products at the same time from within Shopify (instead of syncing to a different server) is great. The ability to map every field as I see fit, support of metafields and even formulas is great. That's the reason the app gets 2* instead of 1 (or 0).

But unfortunately, it did not work for my business for multiple reasons. First of all, it's very buggy. Following the help pages, tutorials and initial instructions provided by customer support did not work for me. I have thousands of products already listed on Amazon and Shopify and Codisto was supposed to seamlessly link them based on SKU and UPC. On their website they say "follow the in app prompts (including relinking any existing listings which can be done quickly in bulk)". This could not be further from the truth. All of my SKUs and UPCs match my Amazon inventory but still every product I tried to link required several additional manual changes (which the help pages say are not required but support, after escalations admitted they were). And then after taking 3-5 minutes to link ONE product I get an error message from Amazon.

Over and over, whenever I had an issue where something wasn't working as it should have according to their help pages, reaching out to support and having them take sometimes a day or more to respond yielded an instruction or clarification that completely contradicts their website, help pages and in-app help. Moreover, asking two support agents the same question produces a completely different, many times contradicting answer. The app says that if you disable the link between Codisto and Amazon for products that were not published by Codisto, only the link will be disabled. In reality (and what customer support told me after the fact, disabling a product on Codisto will not only delete your offer on Amazon but even the catalog page for the product itself - thus losing your BSR, reviews and any marketing efforts. Even on non-technical questions like how much the product costs I got 2 different responses from customer support, one of which contradicts the website (the websites says that plans are by listing, not SKU but the app says it is per SKU. One support person told me to trust the website and another told me to trust the app. When you sell clothing products, each with 20-40 different variation SKUs, this means a HUGE difference in price!)

To summarize, Codisto has a huge potential and may work for businesses that either haven't started selling on Amazon and eBay or have a few listings. If you already sell on Amazon and have many SKUs, or if you don't feel like having to beta-test a software with no reliable customer support or documentation, Codisto is not for you. I may give it a try again in the future if the software starts working the way they say it should.

Absolut tolle App. Die Listings sind super schnell bei ebay, lassen sich wunderbar über einen Masseneditor bearbeiten, was bei einem großen Sortiment sehr hilfreich ist. Der Live Support ist mega kompetent und schnell. Einfach unglaublich gut.

The App really works. I was attended with a lot of patience and attention, they are really interested in helping.
I liked it a lot and I recommend

Resolved my issue within a week. This app is by far more useful than others ive tried with you no longer needing to have a corresponding shopify listing to link it to. It will just bring all your info over from Etsy and Ebay regardless and add it to the Orders list in Shopify. Really useful!

It saves a ton of time, and their customer service staff is incredibly helpful and encouraging. :)

Great app with great flexibility and quick syncing of orders and products. Also customer service is great too!

Easy to install and great customer support service.

Not sure its worth it. Doesn't map fields with Etsy, so some of them don't get imported, others get imported wrong.
I'm not sure this was worth trying out.