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One final amendment. The staff helping at Codisto is terrific. Keeping one point off since the niche I am in does not show all the details that can be entered on eBay and it is likely that the account is losing some sales due to that. There are a number of options to be filled out if on the site that help items to come up in search that simply aren't there in the software used by Codisto. Overall, once the system is learned it does what it is supposed to do.
Amending this from two to three stars. As soon as I left this review I received a phone call from a shift leader at Codisto. He offered to help me, which he just did through a teams meeting. He was able to see why I was so frustrated at the time it took to list anything and the fact that inventory levels were not updating from Shopify to eBay. He found a solution that he is still implementing. I am hopeful it will work and that I will be amending this higher. Their help, I must say, is very good. ------------------------------- I trialed this. I really wanted to like it. I switched to it from the soon to be retired eBay channel. The help is good so I didn't give it a 1, but the execution of the product not so much. Also, related to the help, they ask you to leave a five star review on the app store almost every time you interact with them so take all the highly rated reviews with a grain of salt. My items didn't pull into eBay correctly which means I was going through one by one to see if they were truly linked correctly or not. I figured one time issue and I could deal, but it would have cost me many hours of extra work. I had to end items on eBay and re-add them. Items are extremely slow to list from one platform to another. My final straw was seeing an item on eBay that I knew had sold previously that day. It had been five hours already and there was no update to inventory. I need something more responsive for inventory levels to avoid sell outs.
Hi team, The install page is frozen, when I click install it try's to open a page but nothing comes up?
Great apps. you need a couple of days to understand it all. Chat support is wonderful when you need help. Very quick to get the help you need!
Thanks for your review, we really appreciate it!
So glad you were able to reach out to our Support Team and get the help you needed! Please don't hesitate to reach out anytime 😎
Nikki
Nothing but issues with this platform. You change a setting and it doesnt work on ebay, fix it on ebay and the platform changes it back!! Terrible Customer service dont help much, just tell you to speak to ebay! Who say its an integration issue. Wasted two days trying to integrate this and would have been quicker doing it all manually!
Thanks for your review,
Your account has been updated and we are unaware of any further issues, we would ask you to contact us to discuss further.
Nikki
Great app, and customer service is even better! I had just few problems in figuring out few things about syncronization and they've been super supportive. Problems solved super quickly. Very good!
Great app and amazing support! Mark was able to deliver exceptional customer support and was so helpful that he stayed until we found the solution to the issue we were facing with the shipping settings. Highly recommend this app if you sell on different marketplaces and the communication on live chat is great!
Thank you so much for your review, this is really appreciated!
Great news Mark was able to find the right solution for you, please reach out any time!
Nikki
Still very new to this app but just loaded it a day or so ago and have successfully linked my first few products from Shopify to my Amazon Seller account. The app and workspace is pretty intuitive and I was able to set up most of it even before I watched the how to videos. I've since gone back and they were helpful. I did have to reach out to support to solve an issue I could not figure out and Harryl responded quickly and helped me resolve several issues quickly with a combination of support behind the scenes and with some helpful links for other description challenges. It's still early but I'm very pleased with my initial experience!
Template only english, must be translated by hand....
automatic product categories not always work....
lot of work...
After deactivation it still did not stop to work and lists products having not on stock to ebay.....
VERY Impressed!
Work is done inside of shopify site (not the other way around) Orders generate on shopify and feedback is automatic.
They have some templates & themes, I just used the basic template and it's working great for me.
I would strongly recommend this for anyone who wants to list their Shopify inventory on eBay.
Fantastic customer support and knowledge. Best integration system I have used for Amazon/eBay! Look no further!
Thanks for your review!
We're happy that your experience has been a positive one and long may this continue 😎 Please reach out anytime!
Nikki