Reseñas (2.028)
Refinar
-
Por calificación
Barely works for Etsy. I can't speak to the other integrations because I only connected Etsy and had a bad experience.
If your Etsy listings are exactly the same as your shopify products, this app will sync purchases. However, it will not sync any discounts that the customer applies on Etsy so it makes all analytics on Shopify useless. It also will not sync any personalization data from Etsy. I was able to do some matching using SKU, but it still didn't work great. If you complete the order on Etsy, it will not sync the data to Shopify.
I could have made this work were it not for the discounts not being reflected, but after having contacted support several times with no solution, I have given up.
Thanks for your feedback,
We have investigated your concern and can confirm this is now resolved. We have reached out directly to notify you. Please don't hesitate to reach out if you have any further queries.
Nikki
This app has been nothing but a headache. Support usually has no clue how to fix things, although they are usually very nice. It's unfortunate because this app is totally necessary if you sell on Walmart. It would be so simple to explain how to fix the app but seems there have been no upgrades on this app in forever. It's a pity. I wish someone that works at this app/company would actually fix it and make it work properly.
EDIT – After several support attempts — the main issues with the app still persist. Want a custom product detail page for shopify—that's awesome! But NOT awesome if you realize that EVERYTHING SYNCS TO WALMART AND THERE IS ZERO CUSTOMIZATION.
Thanks for your feedback,
We have reached out to further discuss your issues, we are available 24/7.
Nikki
The app works kind of ok but it has some very serious issues.
I have 2 Shopify stores and 2 eBay stores, the issues im having are across both stores so its not a localised issue or settings, its the app thats faulty.
It creates return policies and assigns listings to it automatically
It creates shipping policies and assigns listings to it automatically
I have to check daily and reassign listings to the correct eBay business policies and the next day the app has assigned other listings to policies it created all by itself.
Support are nice but apparently blocked by back end engineers or something, Its been months of back and forth emails with no solution - however they're more than happy to take my monthly fee for an app thats not working as advertised
Terrible app
Used this app to integrate items into walmart.
It's just horrible.
Constantly have to communicate with support, which does not help at all. For a month of communication nothing normal they could not advise.
The only thing that worked well was changing product names and tracking purchases, everything else is just a sham.
Product descriptions - does not work. Changed them 1000.
They are simply not loaded into walmart, this field just exists for beauty. Contacted support with this issue, about 100 emails. In 3 weeks - nothing has happened. Trying to deceive in correspondence and stall time, it is not clear why.
Inventory - is not exposed, this field is also created for beauty.
Disabling/enabling products - works once in a while. I disconnected all my products - it doesn't work.
When you communicate with support, they have to prove that the problem is on their side, they just ignore questions and proof that their application is to blame for errors and problems. Half of the questions are unreadable and support just answers with scripted phrases. They don't help, they just "open cases", feed promises, and at times try to make customers look like fools by attaching absolutely absurd proof that they have nothing to do with it.
And finally, for dessert, they recently had a price crash and all my goods became 2-3 times cheaper. Accordingly, anyone could buy my goods 2-3 times cheaper. The whole day I was in touch with support and they could not help me with anything. I heard only phrases, "yes, the problem is on our side, but we are doing our best to solve it". As far as I realized these problems were not only for me. Because of them I had to delete all the products, just not to lose money. And if I was not near a computer at that moment, it is not clear how much money I would have lost. I do not advise anyone to use this as an integration with walmart.
Thank you for your feedback,
We acknowledge there was an isolated price sync issue with Walmart that has now been resolved.
We would love to set up a call and walk through any further concerns you may have as we have many merchants without issues on Walmart.
Nikki
User friendly app and excellent customer service!
Me parece buena aplicacion, tal vez casi excelente, es una app super útil, solamente le hecho en falta Aliexprees Seller! estoy intentando buscar una app para subir productos masivamente
Gracias por tu reseña! Nos encantaría saber más sobre sus necesidades de carga para que podamos encontrar una solución.
Thanks for your review! We would love to hear more about your needs for uploading so we can find a solution.
Nikki
As a UK based small e-tailer, integration on to these major platforms is a must. This sits seamlessly onto your store. Initial teething problems are being addressed by probably the best customer service I've come across to date while using Shopify. Well done to all concerned!
Thank you for your kind comments about our level of support - it means a lot to the team that try so hard on support! xox
BIG SHOUTOUT TO JAE SO PATIENT AND HELPFUL I LOVE THIS APP
Have tried many Shopify to eBay listers and Codisto LINQ has been by far the best.
Incredibly easy to use and a great support team who are always there for you.
I'd highly recommend for any online business.
UPDATE: 12/11/2023 -
This app continues to get worse. At any given point, items will just stop syncing to ebay completely. Tile, pricing and inventory updates sometimes do not sync at all. As of now, we have had to reach out to customer support 6 or 7 days in a row for almost the same issues every time. Every time we reach out they say the same thing "we see the issue and it is fixed now". Then it works for a few hours, then stops working correctly again. I apparently have an open case that was escalated but there have been no updates. Yes, customer support chat is fast to reply, but when it doesn't result in the app being fixed, it hardly matters. We plant to compile our conversations and experience and submit a case to Shopify soon. We have lost money and a ton of time by using this app and we just want it to work. Again, I'll update this review if they ever get the app working correctly. For future users, note that this app is not ready for production if you have a large store with a lot of products. If you are seling a small amount, it should work for you but plan on doing a LOT of manual updates on your products and working with customer service nearly every day when syncing stops working.
ORIGINAL REVIEW -
I want to love this app, but it's painfully slow when using with ebay. I'll sometimes receive an order on ebay and it takes 40 minutes to an hour (or even more) before it syncs back to my Shopify store. If it's an item that is nearly sold out when this happens, the item sometimes sells out before the sync, causing it to be oversold. I've already had to cancel multiple ebay orders and refund customers due to this delay. Customer support blames ebay, ebay blames the Connect app. All I know is that if you chat with Connect support, they can manually force the sync and the orders magically show up. So if they can do that, then it's clearly something on this end, not on ebay's. There are also many listing fields that cannot be edited in mapping, such as Volume Pricing. Descriptions also do not float over on products, so I had to set a default one to post for all ebay listings. Long story short, this app COULD be great, but the slowness in syncing is causing me to look for alternatives. Or add a "manual sync" on the Orders page so we can force them to sync. Even as we speak, I have two orders on ebay that were pad for over an hour ago that still have not synced to shopify, one is now sold out, so I'll have to cancel and refund. So annoying! I'll update my review if they ever fix this.
Thanks for your feedback,
I have reached out directly and proposed a full analysis of the order sync.
Nikki