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Mariel was extremely helpful in getting past a major hurdle and was avaible during multiple disconnects. I appreciated her thoroughness and hoping that this is a turning point for how this app will work for me in the future - Thank You Mariel
Die App ist einfach zu bedienen und funktioniert hervorragend. Bei Fragen und Problemen ist der Support schnell zu erreichen und leitest kompetente Hilfe. Ich kann eine uneingeschränkte Empfehlung aussprechen.
Wow - danke für deine Bewertung!
Ihre uneingeschränkte Empfehlung ist uns so wichtig, wir freuen uns, dass Sie unsere App einfach zu bedienen fanden und das Support-Team Ihnen helfen konnte. Bitte kontaktieren Sie uns jederzeit!
Wow - thanks for your review!
Your unreserved recommendation is so important to us, we're glad you have found our app easy to use and the support team was able to assist you, please reach out anytime!
Nikki
Zzzz....dead in the water. This lags and lags and lags and lags. Nothing has come of it other than taking an unexpected nap behind the computer. When I woke up, nothing changed except over thirty minutes of time wasted. I'd like this rectified, please.
Thanks for your review,
We have sent a request to uninstall one of our apps, having both installed can lead to sync issues. Once this is uninstalled and you have selected a plan you will be good to go :) Please reach out if you continue to experience any further issues.
Nikki
After having a few issues with the App, the support have been supportive in assisting getting these resolved and liaising with their development team and keeping me updated when each issue has been fixed. There a couple more improvements needed to the App which they are looking into.
Will update agin when all issues have been resolved.
Thank you for your feedback,
We have reached out and continue to work with you on your concerns and your suggestions for additional features. Our support team is available 24/7.
Nikki
Still learning how to use it but Customer service chat is awesome!
You can't link a metafield if it has multiple values. Kind of useless for media listings where you have edition, features, genre, style, label all needing more than one entry. The condition defaults to 'Very Good' regardless of what you enter in the field meaning you can't sell something as 'New' or 'Like New'. It pulls through irrelevant fields, e.g. CD listings have a Cassette Grading. Orders include a 99p shipping charge despite the fact I only offer free shipping.
Support are incredibly slow to respond, half answering questions so you have to keep chasing them. Not a good app.
Thanks for your review,
We would agree our initial interaction was not as smooth as we would have expected. We have since reached out in regards to multiple values, condition ID, and the shipping fee and provided solutions to all.
Nikki
Had an issue with linking and was solved with the help of support user JOY B, awesome support, could not ask for more.
Thanks for your review!
Joy will be thrilled with your comments 😎 Our support team are very knowledgeable, patient and extremely friendly! Please reach out anytime!
Nikki
Been using this for a few weeks. This is an extremely frustrating app to use. Horrible interface. Everything is messed up. Maybe it is because I have 3 to 4 thousand SKUs but this app is a brick. Nothing transfers properly. Too many mistakes. Doesn't flow properly. So far pretty bad experience. Maybe needs a few months. But this is a terrible waste of time. Pricing is messed up on walmart site. Products supposed to go for 7.99$ are being sold in 10 packs for 7.99$ Should be 79.99$???
Extremely Frustrated.
Coming back a few weeks later to edit my review.
My Review stays the same, but maybe even worse.
Keep getting orders through walmart, and the problem keeps compounding.
Walmart is taking a SKU for a single item and putting it to a listing of 10 packs. Customer only paying for a single item. Nobody is able to help.
Thank you for your feedback,
We have reached out directly to discuss your concerns, and can respond promptly to any issues. Or you can contact us directly through the app, we have 24/7 support.
Nikki
i uset this app to help do my bussines much better i really like how it does.
extreamely usefull
Great customer support team that answers quickly! This platform is MUCH easier to use than the other I was using.
Thanks for your review!
We appreciate your feedback and love that you found it "easy" and yes, our support team is available 24/7. Please reach out anytime!
Nikki