Shopify Marketplace Connect

Best customer service ever! They help you, until you solve the problem! Prince was a great help! Thanks a lot!

I recently tried out the Shopify app "Shopify Marketplace Connect" to facilitate the upload of my Shopify products to Amazon.in.

Unfortunately, my experience with the app has been quite disappointing, primarily due to two key issues. I encountered significant challenges with the customer support provided by Shopify Marketplace Connect. Specifically, I needed GTIN approval as per the app's requirements.

However, I already possessed brand and category approval under Toys & Games on Amazon. In this situation, Amazon offers a straightforward solution by allowing the creation of an ASIN through the "we don't have product id" option. This contrasts starkly with SMC's insistence on GTIN approval. As a user, I anticipated a more adaptable approach that aligns with Amazon's existing systems and approvals. The lack of flexibility in this regard greatly hindered my experience. Furthermore, the app exhibited issues related to image quality and capture.

One of the app's intended purposes is to simplify the process of uploading Shopify products to Amazon.in. However, I found the app to be needlessly complex and difficult to use. I believe that its functionality should be more intuitive and user-friendly. Furthermore, I found it easier to utilize bulk upload via Excel to transfer products from Shopify to Amazon.in. This ease of use in the manual method contrasts sharply with the cumbersome nature of the app.

Taking into consideration the poor customer support, limited flexibility, image quality concerns, and overall difficulty of use, I have decided to uninstall the "Shopify Marketplace Connect" app. For those seeking a seamless and efficient means of uploading their Shopify products to Amazon.in, this app proves to be time-consuming, inefficient, and, in my experience, a waste of money. I do not recommend its use, especially if your goal is to simplify the cross-platform product uploading process.

Overall, my experience with "Shopify Marketplace Connect" has been far from satisfactory. I hope that future updates address these issues, making the app more user-centric and aligned with the needs and systems of online marketplaces like Amazon.in. Until then, I will be seeking alternative methods to achieve my product uploading goals.

Be veeeeeeeeerrrrrry careful if using this app for the first time to connect to your existing Etsy store with active listings.
We previously used a different provider to connect our Etsy shop and Shopify store, and had 300+ active listings in our shop. That provider charged $50+ per month, so we decided to try this app due to the lower cost.
Added the app to our store, connected our Etsy shop, and allowed it to automatically match up our existing Etsy listings with the corresponding products in Shopify.
Without us setting the app to make any changes to the existing listings, it automatically did the following to EVERY SINGLE listing in Etsy upon linking the Etsy listings and Shopify products:
1. Overwrote every existing Etsy product title with the Shopify product title
2. Cleared out every single Etsy product attribute and product tags for every listing
3. Reset the prices on every Etsy listing to match the prices in our Shopify store
4. Changed the Etsy category for every listing to 'Accessories'
5. Changed the units of measure for product size and weight from imperial units to metric
Additionally, it began automatically creating Etsy listings for every Shopify product that didn't already have an Etsy listing linked via SKU. This resulted in about 60 unwanted Etsy listings being created (and 60 additional listing fee charges from Etsy). It also marked every new listing as a 'Featured' listing in our shop.
Essentially, the app has completely DESTROYED our Etsy shop, which had over 3000 sales, an average 5 star rating, and many followers that consistently reordered from us. In addition to the costs from the unwanted listings, we are also losing hundreds, if not thousands in sales revenue, and incurring an extreme amount of labor as we have had to put our shop on vacation while we manually rebuild over 300 Etsy listings one by one.
BE VERY CAREFUL WITH THIS APP!

This app needs a mandatory tutorial video before using.
I downloaded this thinking it was an actual Shopify app, not Codisto. It ruined my Etsy storefront completely. When I enabled the products in the app it created new listings on Esty and cost me SO MUCH MONEY. I currently haven't been able to log into this app to make changes for TWO DAYS. This is absolutely unacceptable.

Links eBay sales to Shopify as wanted, and the app support was prompt and helpful when needed. Would recommend. Backend could be more simple to use, with so many credentials needed to add to products

Customer service is amazing and very responsive. Jason helped me install the app and ensure all my product was syncing correctly. The app is great for large stores with heaps of SKUs and makes listing to eBay very easy.

Unable to cancel the app. Causing issues with my Amazon inventory. Does strange things and does not update quantities. Inventory is in tatters now.
Additionally, the developers at the Codisto LINQ accessed our Amazon account after we had finally managed to delete the app so please ensure you Revoke Access on Amazon permissions once after the App is deleted.

DONT WASTE YOUR TIME ON THIS APP!!! READ BEFOR INSTALLING!!!
we installed the app and since the very first second we had issues, with it, doesn't sync orders, wont match listings, even when listings on eBay and Shopify are identical. talked with support 7 DAYS STRAIGHT according to them our case was HIGH PRIORITY and never gave an answer didn't show up for scheduled follow ups. our company manages thousands of orders and listings, we lost so much money because of this people, this is what you get with shopify, expensive apps, zero results and the worst support. make yourself a favor and use any other thing besides this.

FIVE STARS for the service. Incredible service guys! Always on hand to help and the support reps always know their stuff :)

Great App. I am just trying out but seems very helpful. Seems a good solution for stock handling between amazon, ebay and shopify. I hope the new listings function also works well.