Shopify Marketplace Connect

Adrian always does an awesome job when we need asistance app always works great and super easy to set up.

RUSS Best agent:

Russ for CEO and President of the Company Please:

I recently had the pleasure of being assisted by Russ in customer service, and I cannot say enough good things about my experience. From the moment our conversation began, Russ was incredibly attentive, knowledgeable, and genuinely invested in resolving my issue. He listened carefully to my concerns, provided clear and effective solutions, and ensured that I felt valued as a customer. Russ's exceptional service exceeded all my expectations. He is, without a doubt, the best customer service representative I have ever encountered. Thank you, Russ, for your incredible support!

GREAT APP!, Had a slight issue where the app wasnt syncing (Probably our fault!) Adrian solved this within 2mins! - 10 previous orders imported instantly into shopify! AMAZING customer service and speed of response! @ Adrian, if you ever want some sweets please order at sweetieshoppie.co.uk using discount code welcome10 at the checkout!

Wonderful app. It saves so much time. Pushing listings to eBay used to be a daunting task. We love the fact that we can have different listing templates, map attributes, and inject Metafields into listing titles for example. Keep up the good work and keep adding more marketplaces! Support is super quick to respond. We could not have asked for a better omnichannel app and great support.

It's been over 2months Since I asked for help to get my listings synced to Amazon. It's unfortunate I wasn't able to get the help I needed and was told that this is a Self- Service app. Well, indeed. So we worked it out ourselves with some workaround and asked you guys to have my Amazon GTIN exemption enabled and you did, so thanks! Finally we were able to get our listings synced to Amazon.

I would like to thank Jeff Avila who has been there for me from the time I needed an assistance, we know he did his part and we appreciate it all. Thanks Jeff!!

Ediline is always super helpful and always revolves all of our issues.

Your support team is absolutely fantastic. I spoke to someone whose name starts with E (don't want to share personal info) who is *amazing* and an incredible asset to your team! I am extremely new to essentially everything shopify, and I really, really needed help on the very first day I downloaded Market Connector. She was very patient and tenacious, and spent so much time with me… and I am so grateful! She walked me through both my own user error and some actual browser errors. I can’t thank her enough, and I’ve told everyone I know about the incredible support at Shopify and Marketplace connector!

ottima app

Such a fantastic app and great customer service. Everyone is highly responsive and are always able to solve any issue right away!

Could not have asked for a better tool!

The App works but beware despite turning off "Import Orders" (which Shopify explicitly say is the only chargeable part of the app) Shopify began charging me significant amounts, going against their own terms and conditions, and without my permission.

I was not importing orders, just syncing product inventory to our Amazon account (which is a significant size now). They decided to start charging us a fee for all our Amazon orders completely unrelated to anything Marketplace connect.

My money is still being held although apparently the billing team are looking into it but it does not seem to be going anywhere.