Shopify Marketplace Connect

Die App wird damit beworben, auch für die Intgration von etsy geeignet zu sein. Für Neukunden ist jedoch nicht einmal mehr eine Verbindung zu etsy möglich., da laut Support die Unterstützung von etsy schrittweise abgebaut wird. Absolut unbrauchbar.

Die App funktioniert leider wohl nur bei kleinen Sortimenten. Die Synchronisation der bestehenden Ebay-Listings konnte bei mir trotz Eskalation des Support Tickets an die Entwicklerabteilung nicht durchgeführt werden. Ich habe 18 Tage auf eine Lösung gewartet.

I’m not very tech-savvy, so I often reach out to the CS team whenever I encounter an issue. They have been very helpful and responsive. I especially appreciate that they provide screenshots to clearly show where the problem is, which makes it much easier for me to understand and resolve the issue.

So far, four of my inquiries have been handled smoothly. I truly appreciate their support and assistance.

Worst Expierience so far. App on phone is not useable. Plenty of errors while importing products to Stores. Hard to figure out what the problem is.

Randomly killed my Etsy Store last week. Lost all my listings and Ranks on Etsy. Since 1 week they keep telling me they trying to figure out what happend and the team is working on it. Nothing happens. I did lost a lot of money to them and also had to pay 0,20$ for any new listing i had to do without them. Support takes days to answer and you get these no sense answer that they are aware of the problem and trying to help.

If you dont wanna loose everything you build up, dont use this app. At least not for Etsy...

Support won't help at all, import is delayed by hours. The only answer we get from support is we have to much orders which isnt the case or they tell us orders aren't technically importing late if they show up within 24 hours. Looking into alternatives

UPDATE: MAY 7TH

STILL NO RESOLUTION. SUPPORT STOPPED RESPONDING ENTIRELY. THEIR ONLY SUGGESTION THIS ENTIRE TIME HAS BEEN TO PRINT LABELS THROUGH THE THIRD PARTY PLATFORM. THAT IS NOT A FIX. THE CASE WAS SUPPOSEDLY ESCALATED TO THE DEVELOPMENT TEAM AND WE HAVE HEARD NOTHING. NO UPDATES, NO TIMELINE, NO ACCOUNTABILITY. IT IS CLEAR THEY DO NOT CARE ABOUT THEIR CUSTOMERS. COMPLETELY UNACCEPTABLE.

Mariel R. walked me through my 'issues' like they were beside me holding my hand, and I cannot express enough gratitude for this. As something as simple as connecting ebay orders without linking products I was struggling with. Live support was quick when AI support did have the right answers.

Amazon app... amazing customer service. First day in and I needed to make sure my prices synced successfully between my shopify store and Amazon. Dale did the perfect job of teaching me what I should look out for and how to change it as per my needs. Nice one!

Had an issue sending eBay listings Active and Mark got things working - Great Stuff

This app makes selling items from your Shopify store to eBay a breeze. The best part though is the Live customer service. All customer service agents we have dealt with have been excellent in communication & solving any issues.

Service très utile, support réactif, à l'écoute et compétent