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I only used this app for a Walmart.com listing. I'm not sure how it performs for other marketplaces.
Here were my issues with Walmart:
1) The listing on Walmart was never the same as the product information on Shopify. I tried multiple times and ways to edit something as basic as the title showing up for the Walmart listing and even after chatting with support multiple times, I was unable to change the Walmart listing title or edit the description completely. The description was pretty much always a bit off
2) Marketplace Connect should see from my Shopify account that I'm shipping all my orders through Amazon MCF. It turns out that Walmart does not allow competitor carriers to be used so Marketplace Connect kept sending Walmart my shipping information and Walmart ignored it. Then they cancelled all my orders after all the products had already been delivered to customers and gave customers their money back. Marketplace Connect should have been able to warn me that the carrier I was using was not compatible with Walmart as Walmart has a list of carriers they can easily compare against.
Great support from Adrian on technical issues. App works great for managing products and orders from marketplaces.
Jae was excellent! Very patient and knowledgeable!
Sehr gute App. Super Service
Ian was super supportive and helpful with an issue I had... he went out of his way to ensure the issue was fixed, thank you so much!
Helped resolve issues that 2 other agents did not. Did an awesome job. keep it up.
Complete Garbage for Ebay, very little documentation, descriptions and images get overwritten by Shopify description and images. Very buggy with virtually no support. Shopify support does not help you, yo have to email marketplace connect and they take at least 1 week to answer an email IF they even respond. For Amazon it works great. For Ebay it is complete trash. Wasted 4 days of my life with this mess of an app!
Thanks for your feedback,
We have reached out to understand your concerns in more detail and offered an onboarding session to guide you through the process.
Our support team is available 24/7 via email or via the in-app chat function.
We are fully committed to providing the right amount of support you need.
Nikki
App keeps syncing prices of my Shopify listings with the my Etsy listings, even though the sync options are set to "web". Gave up and uninstalled after it done it for the third time.
Excellent. I'm finding it a great tool with amazing customer support. I'd highly recommend it.
I Had some initial trouble getting my connections to work right, but after getting some help from Ronal in support everything is working great. This really is a great product and is already saving me time with importing my products.