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Assistenza fantastica !!!
L'abbonamento vale i suoi soldi sono molto contendo della rapidità e qualità con cui rispondono.
Seems to work but you will need to play around with it and likely contact support to get your first listing active. Four stars as the app itself some things are not intuitive but I would give the live chat support 5 stars for being so helpful.
Superb and knowledgable support team
Great service, so appreciative of their services, saves a lifetime for me since we have 298,000 SKUs to be listed!
MarkL truly made my day. As a newcomer to Marketplace Connect, I had no clue how to list products. Mark was incredibly helpful, guiding me through the platform and assisting me in listing my first product. It's a fantastic platform with excellent customer support. I highly recommend this app.
Very easy set-up for all marketplaces. I was able to begin selling on Walmart and eBay within 24 hours. Live chat support is always available and super helpful to guide through set-up issues. Highly recommend this app!
Extremely Disappointing Experience
I'm beyond disappointed with this app, which cost me my 250 free ebay listings and more! The lack of support is staggering, especially compared to smaller apps with super fast support. With this app, you're left waiting for Shopify to respond, which feels like an eternity. Chloe should be fired.
I've experienced major issues with this app, including duplicate entries being created every time a product sells on my eBay store, forcing me to manually delete them. The app also auto-relists items despite settings to prevent it, resulting in unnecessary eBay fees. To make matters worse, I've received zero support from the app, leading to a month's worth of profits lost to fees.
I strongly advise against using this app unless you enjoy manually tracking inventory and dealing with duplicate entries. I'm migrating my store to a reputable third-party app with actual support and reliable functionality. I hope this review gets someone's attention, but I'm not holding my breath and it won't change my willingness to use this dumpster fire app!
Update, now my orders are being duplicated, and items are selling when out of stock! Service just asks for an example over and over, but never offers a solution. I WANT A REFUND
Rating: NEGATIVE 5! Stay away!!
Thanks for your feedback,
We acknowledge our response was not timely and this has been addressed.
We have responded with an explanation on how this stock control is an account level setting within your ebay account and can be easily managed to avoid such situations.
Nikki
Rain was really very patient and knowledgeable.
Despite having 24/7 customer service available via chat, I am yet to receive any resolution to the issues I am facing. The responses I get are limited to a single email per day, either requesting additional information or stating that I will be updated on the progress. The core issue is a SKU mismatch on all the items. If you are trying to run a serious e-commerce business, this platform may not meet your needs. I was informed that my case was forwarded to an engineering team that appears to be non-existent. very disappointed !
It doesn't work properly.
I have connected my Shopify with eBay account and some of the items on Shopify have sold out but they are still showing as available on eBay.
I have deactivated an item on Shopify and manually removed it from eBay as it did not get removed automatically and it kept getting re-listed for some reason so I had to keep removing it until I was forced to permanently remove the listing from Shopify to stop it from being re-listed on eBay
Thanks for your feedback,
We have reached out directly to further understand your concerns. Our support team is available 24/7, please respond at your earliest convenience.
Nikki