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Excellent customer support. Issue promptly identified and solved by customer service rep
App also works very well for eBay. Thanks!
Adrian gave kind and full support. I satisfied it!
The support I received while setting up Marketplace Connect was FANTASTIC! I tried to get everything sorted out by myself for days but wasn't getting anywhere. Jay figured out what was causing the errors and got everything up and running smoothly for me in no time! I really couldn't have asked for better service.
Shopify Marketplace Connect is a fantastic app! Setting up my marketplace connections was quick and straightforward. Like with any new app, I encountered a few initial issues, but Mariel from their customer support was incredibly helpful. Promptly addressed all my questions, ensuring I could move forward confidently knowing I was on the right track. I highly recommend Shopify Marketplace Connect by Codisto!
Adrian a aider à resoudre mon problème même si je ne l'ai pas bien expliqué
Works fine for ebay but not Amazon. I've been put through the wringer with this company and have been with them for 12 months so it's not a knee jerk reaction but MarketPlace Connect simply does not do what it says.
I keep being told developers are looking into it but it's not solved. I don't believe they have the technical skills because simple listings do not sync with Amazon and are stuck in publishing mode. I've waited 2 months for this to be sorted but run out of patience. I absolutely do not recommend this app for Amazon syncing.
It's a good app that does its job well but has a few limitations.
I was having issues with the images on eBay, and I wanted them to be different from the ones on the website. The customer service here to work out a solution was fantastic. I gave back a star for this resolution and the customer service.
I now only have one issue I am not happy with: the template solution wouldn't work for me, and a working HTML description editor would be the only solution. It's a 5-star app with that fix.
- The HTML structure doesn't work; I previously had individually set up product descriptions for eBay, but they don't work using this app, so the code breaks.
- You can't edit any product information on eBay as the Shopify Marketplace App will overwrite it. You can adjust policies on eBay.
I want a toggle option to be inputted to either have eBay overwrite the product images or description; other than that, it should just be product SKU identifiers and various other product listing details.
Great support! I couldn't figure out why my listings remained unpublished but their customer service team helped me out. 100% happy with their service.
You guys have the BEST support...everything that you have told me to do since I got on Walmart has worked ..... I have never had support better then yours keep up the good work..Mark
Jeff was very helpful and made the support process quick and easy.