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Very good app and they offer excellent support whenever needed. Thanks Adrian for your help today.
The primary reason for apps like this were really to sync inventory with other platforms- which is great. I just wish they completely stayed away from title/description/images/media syncing until it had been market tested. This latter is so problematic on some platforms it's unusable because you can't disable this syncing with confidence. At times it over writes descriptions and titles on your other sales platforms at random leading to critical listing issues (particularly in Walmart). I spent an inordinate amount of time herding cats with constant corrections of a large catalogue. The time spent rebuilding was frankly too costly it would have been cheaper to subscribe to a proven alternative. The online support team were however incredibly responsive and helpful, but they aren't coders and can't fix these issues. If you have just a couple of listings and want a cheaper entry level, it will work fine. If you want reliable control of key listing attributes (Titles/Descriptions /Media), have a large catalogue, and want a seamless experience, then I would not recommend this app right now. Hopefully this software will get there soon, but it's not ready yet.
I hope to come back and post a review if things are improved.
Excellent customer support. Issue promptly identified and solved by customer service rep
App also works very well for eBay. Thanks!
Excellent tool for connect to Amazon. It's a little tricky if you are new to selling on marketplaces but the help team is extremely responsive and will assist you with anything you need.
Theres too much going to a sku then when you back out you have to go all the way back to the home page and go back into the ap
and connecting an individual sku is not always easy
Amazon is working well, walmart just isnt
This app is highly recommended by me for anyone starting a new ecommerce store and need to post on other platforms, very easy to use and very affordable. I was assisted by a very nice person. Without their help I would be lost, thank you for all your help.
Have patience to learn the app and ask questions. Their support is the real deal and answer tickets and chats faster than any software application we have used in the past. We are really excited to continue using this app and growing with it!
Jae is fantastic!
I started using Shopify Marketplace Connect today, and to my surprise, it didn't work. But I contacted the support center, through live support, and Joy V gave me instructions that were easy to follow and solved all issues. Of course, the problem wasn't the app, but my lack of knowledge. So if you have doubts about using it to integrate into Amazon, don't worry anymore, stop looking, you found it. I tested more than 10 apps, and their support won me for life, and I'm not even a paid subscriber yet.
this review is for Joy V. he was amazing at walking me through with every step of the way. I was new to the app and he help me set my preferences exactly how I wanted it to be!! THANK YOU!!