Shopify Marketplace Connect

This app has made the process of importing products to Amazon, Walmart, and eBay a lot easier. The support staff is also very helpful!

5 Star Service from Joy, she was fast and efficient in helping me identify the problems with my listing, and was resolved within a few minutes. highly recommend.

The primary reason for apps like this were really to sync inventory with other platforms- which is great. I just wish they completely stayed away from title/description/images/media syncing until it had been market tested. This latter is so problematic on some platforms it's unusable because you can't disable this syncing with confidence. At times it over writes descriptions and titles on your other sales platforms at random leading to critical listing issues (particularly in Walmart). I spent an inordinate amount of time herding cats with constant corrections of a large catalogue. The time spent rebuilding was frankly too costly it would have been cheaper to subscribe to a proven alternative. The online support team were however incredibly responsive and helpful, but they aren't coders and can't fix these issues. If you have just a couple of listings and want a cheaper entry level, it will work fine. If you want reliable control of key listing attributes (Titles/Descriptions /Media), have a large catalogue, and want a seamless experience, then I would not recommend this app right now. Hopefully this software will get there soon, but it's not ready yet.

I hope to come back and post a review if things are improved.

I love Mary Grace, she is super helpful and very patience with me since I am not a tech savvy. Also, it's super easy to use this app, very straightforward. I would recommend to other people.

Solved all my issues when they popped up, very useful app, even better customer service.

The customer service was great, I was in the live chat and Rainier Salta was helping me and he wanted to make sure I understood the steps, then he asked me for Google Meet and explained in detail.

Today I had Russ on Chat to help me with a listing issues with Ebay and Walmart sign ups.

Russ is so very patiently listening and helping . Its amazing!

I greatly appreciate his willingness to help .

Thank you

customer service is good

Very informative customer service and helped me solve my sync issue with Walmart.

Mark is the best customer service rep. He patiently with screenshots explained to me how to fix our Walmart connection. This man needs a raise, pronto!