Reseñas (2.009)

Calificación general
4,3
Recuentos por nivel de calificación
  • El 83% de las calificaciones son de 5 estrellas
  • El 4% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 2% de las calificaciones son de 2 estrellas
  • El 11% de las calificaciones son de 1 estrellas
24 de marzo de 2024

not very good,
not all the categories of Amazon is in this app, so when u send date from shopify to Amazon you are not able to select correct category and then Amazon won't allow u to change it.
Customer care support is on and off, some time u get a good person some times totally waste of time.
only reason I started using it with the thought that its by Shopify but not looking for other apps to select and that may cost me a lot of time in setup.

Best Deals 2 Buy
Canadá
3 meses usando la aplicación
Shopify respondió 1 de abril de 2024

Thanks for your feedback,

We have reached out directly and provided a solution to your enquiry, please do not hesitate to contact our support team, available 24/7.

Nikki

1 de febrero de 2024

USELESS! Etsy orders are imported with WRONG price for the discount, it just uses a random discount number instead of the actual discount number that was given on Etsy for every order.

I've contacted their customer support over a month ago and they keep on ignoring me and say they are working on it.
This addon is completely useless if it's importing wrong order prices.

FIX THIS ISSUE AND STOP IGNORING ME

3Dfy
Israel
3 meses usando la aplicación
Shopify respondió 19 de febrero de 2024

Thanks for your feedback,

We are pleased to advise these issues are now resolved. Please don't hesitate to reach out if you have any further queries.

Our Support team is available 24/7.

Nikki

20 de febrero de 2024

I need to urgently address the appalling experience we've had with Shopify Marketplace Connect. If we could rate it with negative stars, we would, given the severe and persistent issues we've faced for over 60 days. Despite sending pictures as requested and reaching out for crucial support, the app has proven to be a travesty for any business owner relying on it.

Adding to our frustration, when Amazon.com sought a conversation with a developer from Shopify Marketplace Connect to address our concerns, the support team failed to facilitate this essential dialogue.

This starkly contrasts with our experience with Amazon support, which has been more proactive and willing to escalate our issue to their development team. The lack of progress in resolving this critical problem, despite having over 25 feedback emails detailing our support chat conversations, is nothing short of a business owner's nightmare. Listing our products on Amazon.com remains an unmet challenge, and Shopify Marketplace Connect has become more of a hindrance than an asset.

We're not seeking a plea; we demand an immediate fix. The current state of Shopify Marketplace Connect is unacceptable for any business owner relying on its functionality. Please allow us to post attachments and emails to illustrate the urgency and severity of the problem.
Your swift and decisive action in resolving these issues is imperative to salvage the credibility of Shopify Marketplace Connect for businesses like ours.

gamerfresh.biz
Estados Unidos
11 meses usando la aplicación
Shopify respondió 22 de febrero de 2024

Thanks for your feedback,

We have escalated your concerns and reached out directly to assist in resolving your issues.

Nikki

9 de agosto de 2024

Tengo una Duda, actualmente pretendemos hacer la sincronización con cuenta de amazon, pero los precios serán otros. Quiero pensar que al sincronizar los precios pasar a Amazon serán los mismos, pero dentro Amazon Central Seller puedo modificarlos?

FerreFlex
México
3 meses usando la aplicación
15 de marzo de 2024

Rain, the customer support agent has been nothing short of fantastic, such a huge help. Went out his/her way to get the issue sorted that I was facing for 2 weeks plus!

The Watch Protect Company
Reino Unido
Alrededor de 2 meses usando la aplicación
20 de junio de 2024

Ediline Postrano was incredibly helpful addressing my questions about connecting my Walmart store to my Shopify Store. I learned a lot and shed a few headaches! Thank you Ediline!

Pandere Shoes
Estados Unidos
21 días usando la aplicación
25 de julio de 2024

Loving this app so far! Fantastic support!

The Knotty Walnut
Estados Unidos
Alrededor de 1 mes usando la aplicación
1 de abril de 2024

The customer service is really good and is always there to help you out. This app is 100% recommended!

Puffy Puppy Company
Estados Unidos
8 meses usando la aplicación
26 de junio de 2024

It’s has been great well and I’ve learned a lot from it.

Umaywant
Emiratos Árabes Unidos
Alrededor de 1 mes usando la aplicación
26 de marzo de 2024

It does not respect inventory rules or quantity. I keep getting orders for items that have been sold out or that are in locations that do not support online store selling. I have tried getting a solution from their support team and have waited for 3 months for a solution and they have stopped replying to me. I am a software engineer and understand why the inventory system is failing, and have explained to them in detail the use cases how to fix this. They have yet to get back to me since January. @Shopify can you find a better partner to fulfill marketplace connections or develop it yourselves?

Casas Padel
Estados Unidos
6 meses usando la aplicación
Shopify respondió 28 de marzo de 2024

Thanks for your feedback,

We agree the timing has not been as expected and have reached out for new examples of this issue. We kindly await your response.

Nikki