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I've received great assistance. With being a new marketplace connect seller, I've been able to get assistance with every aspect of the process. Lyn was such a great help!
I can’t say enough about Jeff’s help! After trying multiple troubleshooting steps and consulting with various teams, Jeff quickly identified and resolved a connection issue between my Shopify store and Walmart Marketplace that others hadn’t been able to fix. His expertise and efficient support made all the difference. Thank you, Jeff, for going above and beyond—I couldn’t be happier with the outcome!
This is the best app. It goes beyond just operating the program manual and really addresses issues with a proper sense of problem awareness and solution-oriented thinking. I want to express my gratitude to the agent, Jae, who helped me! Thank you so much, Jae!
Support through Live Chat was excellent. Lou resolved all my queries effectively and backed up with screenshots. Would recommend.
Customer service is great! Did a good job of explaining things and then when I asked to schedule a call to talk through some issues, they scheduled one for the next day. They were also VERY helpful on the call.
So far i´ve been having a great experience with them! Deff worth it! Amazon team don´t really know what they are doing half the time lol so when i contacted their support they really didn´t know how to help but marketplace connect has been there for me since day one helping me out and troubleshooting everything. Their great costumer service defiantly worth it! Oh and their customer service is also 24/hrs. Their team is amazing! Thanks again
According to their knowledge base and all documentation, it should not do this, because Walmart collects and pays tax.
Great team. Very helpful indeed. A special thanks to Jae. Solved my problem swiftly. Keep up the great work.
Shopify Marketplace Connect enabled us to import our eBay and Walmart marketplace orders into our Shopify store. Setup was easy and straightforward. Configuration of the app was supported by the excellent and knowledgeable Shopify Marketplace Connect team. Thank you Shopify for another amazing app!
Great experience with customer service! Their team is quick to respond and incredibly helpful. Excellent customer experience so far!