Shopify Marketplace Connect

Their Support has become significantly worse recently, specifically "Adrian" who has repeatedly given incorrect advice which reads like it's coming from ChatGPT...

thank you for all your help. I never would’ve been able to get Etsy connected without you.

Very nice experience! I really liked that I got quick support even as I'm just starting out! Thank you.

Pro:
- Support replies quickly

Con:
- Unable to help & unwilling to admit that they don't know
- Unable to connect you to the correct channel of support from the start
- May not respond to everything you asked but insisted that they did.
- Expect a thumbs up for the chat review even though 0 problems have been solved.
- Chat reviews are NOT anonymous looool = They don't want to hear you out. Just want to get a pat on the back with a thumbs up. ***Will harass you otherwise.***
Just this alone deserves negative stars. Never considered changing the hosting website until now.)

Concerning if this is how the rest of Shopify operates. Waste of time (unless you enjoy chatting unproductively).

Shopify Marketplace Connect app is truly amazing! It allows me to manage multiple marketplaces from one place, saving me a lot of time and effort. The order management and inventory sync features were especially helpful. I was also impressed by the fast response and resolution from their support team whenever an issue arose. I think this app is a must-have for online sellers. Highly recommend!!

Easy connection between shopify and other marketplaces. Staff always happy to help sort out the problems. Nice to keep everything in one spot! :)

Complete and utter garbage. If you want to create more work and chaos please install this app. Integrations are buggy and do not work at all

A tricky problem sorted out fantastically by Adrian. Great service

Adrian assisted me in exporting Shopify products to Amazon from start to finish. He explained each step clearly and made the process easy to understand. Adrian was professional and helpful throughout, providing excellent support.

Jeff was super helpful and explained everything very well!