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Joy V was outstanding in helping resolve some basic issues! We are more than happy to have made the switch to Markeplace Connect. We have used several different "connectors" and system over the past three years and they all have their positives and negative, at the end of the day you have to pick what you are willing to overlook. But the customer service here has been above and beyond any of the other systems we have used!
Customer service is great! Did a good job of explaining things and then when I asked to schedule a call to talk through some issues, they scheduled one for the next day. They were also VERY helpful on the call.
I use this for eBay and it is pretty buggy. I estimate I have to create a ticket with support monthly for bugs. Resolving the errors always involves me fixing the bugs which takes up my time despite them being issues with the app. For $29 a month it is way overpriced
Thanks for your help.
Awesome support, they were quick to help and identify the issue and give me a step by step how to fix.
amazing support by Lou
Really good, quick and straight forward support.
I have installed it like 3 weeks ago and I have to say that this solution is just great. Very easy to connect any marketplace and list products there. I had respect for marketplaces but with this solution it is easier than 2+2 :) Customer support was just professional and freaking fast.
Shopify Marketplace Connect enabled us to import our eBay and Walmart marketplace orders into our Shopify store. Setup was easy and straightforward. Configuration of the app was supported by the excellent and knowledgeable Shopify Marketplace Connect team. Thank you Shopify for another amazing app!
I've received great assistance. With being a new marketplace connect seller, I've been able to get assistance with every aspect of the process. Lyn was such a great help!