Shopify Marketplace Connect , 1.635 reseñas

My experience with this app has been absolutely awful. If you still have Codisto, DO NOT move to Marketplace connect. I moved over 5 days ago and was told the transfer would be essentially be "seamless". I haven't had any active listings on Amazon since i.e. no sales. I've been on their Livechat twice a day every day, I keep on being assured that it's with their engineering team. No fix, no timeline. NOTHING.

DO NOT TRANSFER FROM CODISTO

It was working perfectly fine until they changed us to a new plan without notice or authorization. Now they say we have outstanding charges and ended up closing our account due to that.
Now we have unhappy customers because of delays this has caused.
Find a different app. People at this one are shady.

It does not respect inventory rules or quantity. I keep getting orders for items that have been sold out or that are in locations that do not support online store selling. I have tried getting a solution from their support team and have waited for 3 months for a solution and they have stopped replying to me. I am a software engineer and understand why the inventory system is failing, and have explained to them in detail the use cases how to fix this. They have yet to get back to me since January. @Shopify can you find a better partner to fulfill marketplace connections or develop it yourselves?

Disappointing . Glitchy with Walmart AND eBay. They should add custom app support or official BackMarket support for order management.

I need to urgently address the appalling experience we've had with Shopify Marketplace Connect. If we could rate it with negative stars, we would, given the severe and persistent issues we've faced for over 60 days. Despite sending pictures as requested and reaching out for crucial support, the app has proven to be a travesty for any business owner relying on it.

Adding to our frustration, when Amazon.com sought a conversation with a developer from Shopify Marketplace Connect to address our concerns, the support team failed to facilitate this essential dialogue.

This starkly contrasts with our experience with Amazon support, which has been more proactive and willing to escalate our issue to their development team. The lack of progress in resolving this critical problem, despite having over 25 feedback emails detailing our support chat conversations, is nothing short of a business owner's nightmare. Listing our products on Amazon.com remains an unmet challenge, and Shopify Marketplace Connect has become more of a hindrance than an asset.

We're not seeking a plea; we demand an immediate fix. The current state of Shopify Marketplace Connect is unacceptable for any business owner relying on its functionality. Please allow us to post attachments and emails to illustrate the urgency and severity of the problem.
Your swift and decisive action in resolving these issues is imperative to salvage the credibility of Shopify Marketplace Connect for businesses like ours.

Complete Garbage for Ebay, very little documentation, descriptions and images get overwritten by Shopify description and images. Very buggy with virtually no support. Shopify support does not help you, yo have to email marketplace connect and they take at least 1 week to answer an email IF they even respond. For Amazon it works great. For Ebay it is complete trash. Wasted 4 days of my life with this mess of an app!

avoid this app. It imports the wrong tax % on every order and messes up your whole accounting or profit.

After working with many apps for years on Shopify for marketplaces, I can award this app for the MOST RELAXED ONE ever! For real, you know we have been fufilling the orders from our side on Shopify, then as we are cancelled/suspended due to NOT SHIPPING ORDERS.

Thanks to these guys as they say "SLOW API OF WALMART" has not been retrieving our tracking numbers to Walmart, it is really funny when they are the ONLY APP THAT HAS THIS ISSUE!

Anyways, I don't recommend this app. It is cheap though with all the marketplaces etc, I wouldn't call the app worst one, but they're not on the brighest side either.

UPDATE: After 3 weeks of asking for the fix of the order syncing, they are still telling us their "developers" are working on the problem. They, again, tell us that there is still a complexity of the Walmart API.

We've been told that our problem is "high priority", but as we understand from this 3 weeks is not that long a time.

Also we asked their log to send Walmart/submit a ticket, because we've been told before the problem is "slow Walmart API", yet this request not answered yet.

This is a major issue, the app brings orders that have been fulfilled already back again like new just because eBay updates something the app will import a duplicate showing it's a new order after you fulfilled the order already.

The app deleted all my etsy listings...