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Very Helpful Customer Service! Jason D was very helpful and knowledgeable to guide me through the process.
Thanks for your review!
Chloe will be thrilled with your comments 😎 Our Support team are available 24/7 to assist with all your queries, large or small. Please reach out anytime!
Nikki
John was so helpful and patient teaching me how to sync items to and from ebay. I am learning disabled so links to articles with lots of reading are not helpful to me. He was so kind and walked me through everything. Highly recommend the app. Once you get past the learning curve frustrations, its so much better then the original ebay app that was phased out, and the reason I signed up for this in the first place. Thank you!
Support has been great since we have linked Codisto to our Shopify account. A response is almost always given/resolved within 30 minutes! Fantastic support from Noel thus far and the app itself is user-friendly with tutorial videos if need be.
Mariel R was absolutely amazing, her support and quick response to my issues are what other companies should strive to achieve, best customer support I have ever had.
Their tech support was invaluable - Thanks Joy V you really helped me understand how to set the app up.
Thanks for your review!
Joy V will be thrilled with your comments! Glad we could help you set up, please reach out anytime!
Nikki
Great customer service! I was having an issue listing a problem and agent, Dale, helped me till I got it listed. Helped for nearly 3 hours. Great experience
This is much easier than manually uploading your products to Amazon or eBay. Once you become familiar with the user interface, it is not so difficult to use. It is a convenient app for me as it only lists products that are in stock. This makes it much easier for us to honor our shipping policies. The customer service department is always available to answer any questions, with a very short wait time for a response.
If you have any issue all you have to do is reach out to 24/7 support and they will do the best of their ability to help you. Cannot complain.
App so far has had a few issues, but most are down to the switch from the old Ebay app. Main Problem just now was 30+ of my Shopify Items stopped syncing the quantity, so I had 0 stock on Ebay !! Contacted Codisto on Live chat, 15min later all sorted. A+
Thanks for your review!
If you are unsure when switching from the native app to Codisto, we suggest reaching out to our support team to ensure all correct processes are being followed for a smooth transition :) Glad we could help!
Nikki
Assistenza rapida e funzionale!