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Awesome help after having some difficulties setting the listing on Amazon. Support came right away from Noel and he was patient with a nontechnical person like me. Thanks, Noel
Easy setup in Shopify and great customer support! Only a few clicks to get started and the free trial is what every app should have.
I will be using this app to sync my Shopify and eBay stores. I had a great first experience with a Codisto support person. He was a great listener and gave me just enough information to help me onboard with confidence.
Thanks for your review!
Glad you had a positive first experience with our support team! Happy to have you on board! Please reach out anytime!
Nikki
Update 3/18/2024:
Absolutely No Support. App is not functioning and they won't work to find out why. Please see the following 'support":
02:31:08) Lou : Anything else I may help you?
(02:33:24) Julia Patrick: What is wrong with you
(02:33:42) Julia Patrick: I showed you the photo is larger than 1000 pixels
(02:34:45) Julia Patrick: you have not "helped"
(02:35:15) Lou : We base our information on the recommendation of eBay itself.
(02:35:41) Julia Patrick: in other words ebay does not like your program and you are unwilling to figure out why
(02:35:51) Lou : I clearly saw that from your screenshot you showed more than enough for the image requirement. Which is good.
(02:36:25) Julia Patrick: If the issue is not the 1000 pixels but you persist to regurgitate rather than find out how you can fix your program...well that makes your app a fraud
(02:36:40) Lou : But the app only reads the error from eBay. If you don't find our information true. You can try to ask assistance from eBay seller support.
(02:37:02) Julia Patrick: NO you should find out from seller support
(02:37:06) Lou : And try to ask them directly why they are returning the errors.
(02:37:09) Julia Patrick: it is not me... it is you!
(02:37:15) Lou : That's out of my scope
(02:37:19) Julia Patrick: you are being lazy
(02:37:26) Julia Patrick: and fraudulent
(02:37:38) Julia Patrick: and I am going to report your company to the FTC
(02:37:46) Julia Patrick: out of your scope
(02:37:51) Julia Patrick: what a copout!
(02:38:13) Julia Patrick: I am paying for a service and not getting a service
(02:38:20) Julia Patrick: I can not list any new items
(02:38:22) Julia Patrick: !!!
(02:38:35) Lou : Since this is no longer a good conversation and already made my recommendations. I'll end the chat now. Should you need further assistance chat or email us. Bye for now.
Thanks for your review!
The chat issue is still being reviewed but does appear to be an isolated incident with your browser, we can now communicate with you.
When all agents are busy you will be prompted to send an email to avoid long wait times on chat.
We are continuing to work with you to ensure all issues are resolved.
Nikki
Adrian was super responsive and helpful, I've received great support from Codisto so far. There's a bit of a learning curve, but I feel supported every step of the way
Thanks for your review!
We'll take 100% satisfaction and "superb" 😍 We're glad to have you on board and available at anytime to support you.
Nikki
I've ran into several synchronization problems but I' ve managed, with the help of the Customer support, to solve most of them.
Thanks for your review!
So glad we were able to assist you 😎 We pride ourselves on reliable connectivity on sync and orders. We are available 24/7 please reach out if you experience any further issues.
Nikki
It's not quite as easy as the video makes it appertains to sync your listings however, with the fantastic support I received from Mark @ Codisto today, he helped me understand the importance of making sure you have rock solid UPC & SKU codes in order for the systems to all integrate properly. Thank you for the 6 star support!
Thanks for your review!
Wow 6 Stars for Customer Support, they will be thrilled 🏆
It can be complex sometimes but we are always here to help.
Be sure to reach out anytime - we're available 24/7.
Nikki
The app is very useful and the customer support is great! It does make managing your products on Amazon much easier. I would recommend giving this app a try.
Thank for your review! We really appreciate it 😎
We're glad to hear you find our app very useful and listing your products easy! Our Support Team are available 24/7 - reach out anytime...
Nikki
I used Codisto to help me bulk list my inventory from popoloco.com to ebay and amazon. This tool is EXTREMELY powerful so, before using it, be sure to go through all the documentation and tutorials. The codisto listing tool enhances your store listings and it has been my experience that I have received a sales boost because of the comprehensive listing tools codisto has. This tool is more comprehensive than the Shopify channel listing tools for amazon and ebay. Codisto populates more fields than the shopify channel tools do and therefore make your listings a better performer on those channels. Recommended for patient shop owners who are willing to review all documentation. The support is very helpful but this tool works best in the hands of a responsible shop owner!
5 STAR SERVICE! Great app - Even better customer service! Makes applying your products live and active on the major 2 selling platforms - Amazon and Ebay - Any problems the people at Codisto are very helpful and want to correct any issues that may arise! Thankyou Very Much :)