Shopify Marketplace Connect

I have been attempting to use this app for a couple of months now. Everything about it has been great unless you use Etsy.

I have emailed the support team dozens of times, just to be told they are aware of the bug and are trying to fix it, or they are passing it on to their support team. The connection to Etsy doesn't import any shipping information. I have no idea what speed a customer chose for shipping or how much they paid until I log into Etsy, and copy/paste that info into Marketplace Connect for our shipping folks. The app randomly resets all of my weights and dims to zero, which means the shipping amount shown to customers on Etsy is often $20-30 more than it should be because Etsy can't calculate it properly. Over 2 months we've lost thousands of dollars in sales because of this glitch. Only our repeat customers will bother to reach out and ask why so that we can explain and refund the shipping overcharge. The rest move on because who in their right mind would pay $30 to ship a $10 skein of yarn?

So if you don't use Etsy, you'll love the app. If you rely on Etsy for sales, find another app. This one is a nightmare.

First day of using this app. I have contacted them twice for help and questions. They have been very helpful and have had a very quick response time.

Impecável atendimento / apoio ao cliente - rápido, eficaz, dedicado, pro-activo, excelente! Recomendo!

Very usefull app, easy to install and to use. It is perfect if you need to syncronize your online shop with Amazon.
Very efficient and kind support.

Selling on Amazon and eBay at scale is not easy, or at least it wasn’t until I found Codisto. Amazing software with really responsive, knowledgeable support. I’m really impressed and completely baffled by the bad reviews.

Great tool once you've had a bit of time to use as it can be a bit confusing to start but the Codisto team are always extremely quick to help with any queries, so you're never left stuck for long.

Codisto is great for sending automotive listings to eBay motors. Best tool for this I've found, reasonably priced, EXCELLENt support

We had a problem with synchronizing products and orders. The technical support was able to intercept our request and brilliantly solve the problem (caused by incorrect settings on amazon). Nice work, congratulations Jason great support!

They have great customer service! live support chat was fast! And the very helpful representative even fixed my problems for me and walked me through how to solve the problems I was having. I highly recomend this comapany for anyonw who is a beginner in web design/online marketing!

Ebay integration is buggy. Once you think it is working, inventory levels don't get updated for some reason as items sell. You find inventory quantity issues on your own but are left wondering what else isn't updating. Understaffed customer service. They need to be more responsive to sellers working with platforms like Amazon and Ebay which have little room for error for sellers.

Update: Now experiencing issues with Ebay integration and mapping. Chat hasn't solved the problem in over a week and can't seem to get in touch with a live person trained in their app.